Basecamp
37signals
Flat-price projects with to-dos, chat, and client access
Basecamp keeps each project's to-dos, messages, files, and schedule in one place, and clients can be invited in. Prices are flat, not per user: Freelancer is $29 a month for up to 5 people, and Pro Unlimited is $199 a month billed yearly for any number. It suits agencies and service teams. If you need Gantt charts and resource planning, use a different tool.
Cost at your size
Team size
For 6 people: $79 a month.
Basecamp costs $19 more than the median project management tool for 6 people ($60).
Basecamp pays for itself if it saves 2.5 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with Basecamp
- How to reach them
- Web form: plans not stated · 24/7/365 (Freelancer and up); priority on Unlimited
- Onboarding
- Personalized onboarding, included in Unlimited (Unlimited only)
9 incidents posted on 37signals's status page, which covers all 37signals products and regions, in the 90 days to Oct 27, 2026; 8 marked major or critical by 37signals. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From 37signals's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- basecamp.com/support, read 2026-10-13
- basecamp.com/pricing, read 2026-10-13
- Web form: “For pre-sales questions, customers who need a hand, or other inquiries, reach out to our team. We read and respond to every message” (basecamp.com/support)
- Web form hours: “Official Basecamp support for ChatGPT, Claude, and AI agents with full MCP support. 24/7/365 support Project templates” (basecamp.com/pricing)
- Onboarding: “Personalized onboarding ? One of our experts is happy to walk your team through Basecamp to get you up to speed.” (basecamp.com/pricing)
What reviewers say about Basecamp
- Capterra4.4 / 5 · 14,451 reviews
- Trustpilot2.3 / 5 · 41 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.7 / 5 · 20,897 ratings
- Google Play (Android app)4.6 / 5 · 26,183 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at Basecamp
- May 2026LaunchReleased Basecamp 5, with a new home screen, global and per-project calendars, subtasks and a new editor with tables and Markdown. world.hey.com
Picked from 37signals's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- No per-user fees
- Clients can join projects
Where it falls short
- Project caps on lower plans
- No Gantt or workload views
Alternatives in project management
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