Synthesia
Synthesia
Presenter-style training and explainer videos from a script
Synthesia turns a script into a video read by an AI avatar, in 140+ languages, which suits training, onboarding and how-to videos. Starter is $14 a month billed yearly, or $19 month to month, for one editor and no watermark; the free plan allows 10 minutes of watermarked video a month. Its stock avatars can't be used in paid ads, so it is a poor fit for ad videos unless you make a custom avatar of a real, consenting person.
Cost at your size
Synthesia costs $14 a month for one seat.
Synthesia costs $2 less than the median AI voice & video tool for one seat ($16).
Synthesia pays for itself if it saves less than an hour a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with Synthesia
- How to reach them
- Live chat: Basic only
- Live chat: Starter and up
- Email: Starter and up
- Live chat: Pro only
- Email: plans not stated
- Hours
- Hours not published
- Response time
- Customer support by live chat and email is available around the clock.
- Onboarding
- Enterprise includes tailored onboarding and a dedicated CSM.
3 incidents posted on Synthesia's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by Synthesia. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Synthesia's support and pricing pages, October 2026 · not yet checked by us · How we gather this
Sources
- synthesia.io/pricing, read 2026-10-19
- help.synthesia.io/en/articles/7182166-how-can-i-contact-synthesia, read 2026-10-19
- help.synthesia.io/en/articles/6341928-synthesia-video-licensing, read 2026-10-19
- Live chat: “AI chat” (synthesia.io/pricing)
- Live chat: “Chat/email support” (synthesia.io/pricing)
- Email: “Chat/email support” (synthesia.io/pricing)
- Live chat: “Priority chat/email support” (synthesia.io/pricing)
- Email: “Contacting Support: email us at support@synthesia.io” (help.synthesia.io/en/articles/7182166-how-can-i-contact-synthesia)
- Response time: “Available 24/7” (help.synthesia.io/en/articles/7182166-how-can-i-contact-synthesia)
- Onboarding: “Tailored onboarding” (synthesia.io/pricing)
Why people pick it
- Training videos without filming
- 140+ languages
Where it falls short
- Stock avatars barred from paid ads
- One editor below Enterprise
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