HeyGen
HeyGen
AI avatar videos and lip-synced translation
HeyGen turns a typed script into a video with a stock or custom AI avatar, and can translate an existing video with lip-sync into 175+ languages. Creator is $24 a month billed yearly, or $29 month to month, for one seat, 1080p and no watermark; the free plan allows 3 videos a month of up to a minute. Videos can be used commercially. Creator and Pro are single seat, so a team needs Business at $119 a month billed yearly plus $20 per extra seat.
Cost at your size
HeyGen costs $24 a month for one seat.
HeyGen costs $8 more than the median AI voice & video tool for one seat ($16).
HeyGen pays for itself if it saves less than an hour a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with HeyGen
- How to reach them
- Email: plans not stated
- Live chat: plans not stated
- Email: Enterprise only
- Hours
- Hours not published
- Onboarding
- Enterprise includes a dedicated customer success manager and tailored onboarding.
- Enterprise includes tailored onboarding and implementation services.
9 incidents posted on HeyGen's status page, which covers all HeyGen products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by HeyGen. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From HeyGen's support and pricing pages, October 2026 · not yet checked by us · How we gather this
Sources
- heygen.com/pricing, read 2026-10-19
- help.heygen.com/en/articles/8300260-how-to-contact-heygen-support-team, read 2026-10-19
- help.heygen.com/en/articles/9834825-how-to-download-or-export-a-video, read 2026-10-19
- help.heygen.com/en/articles/15125761-heygen-credit-based-pricing-plans-subscriptions-explained, read 2026-10-19
- Email: “reach out to our Support Team at Support@HeyGen.com” (help.heygen.com/en/articles/8300260-how-to-contact-heygen-support-team)
- Live chat: “use the chat bubble on the bottom-right part of your HeyGen homepage” (help.heygen.com/en/articles/8300260-how-to-contact-heygen-support-team)
- Email: “Priority customer support” (help.heygen.com/en/articles/15125761-heygen-credit-based-pricing-plans-subscriptions-explained)
- Onboarding: “Dedicated customer success manager” (help.heygen.com/en/articles/15125761-heygen-credit-based-pricing-plans-subscriptions-explained)
- Onboarding: “Tailored onboarding & implementation services” (help.heygen.com/en/articles/15125761-heygen-credit-based-pricing-plans-subscriptions-explained)
Why people pick it
- Lip-synced translation
- Commercial use on paid plans
Where it falls short
- Credits go fast on the best avatars
- Single seat below Business
Alternatives in AI voice & video
ElevenLabs
From $5/mo
Realistic AI voiceovers, voice cloning and dubbing
Descript
From $16/person
Edit video and podcasts by editing the transcript
Riverside
From $24/mo
Studio-quality remote recording for podcasts and interviews
Synthesia
From $14/mo
Presenter-style training and explainer videos from a script
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