OnDeck
OnDeck
Fast term loans and credit lines for established small businesses
OnDeck lends $5,000 to $400,000 on terms up to 24 months, or a credit line of $6,000 to $200,000. You need a year in business, $100,000 in yearly revenue, and a 625 credit score. Average APRs run above 50%, so it is for short cash-flow gaps. For long projects, look elsewhere.
Getting help with OnDeck
- How to reach them
- Phone (US): every plan · Mon-Fri 9 a.m. - 7 p.m. ET
- Email: every plan
- Web form: every plan
We found no public status page for OnDeck.
From OnDeck's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- ondeck.com/contact, read 2026-10-13
- ondeck.com/short-term-loans, read 2026-10-24
- Phone: “Help with an existing loan. (888) 556-3483” (ondeck.com/contact)
- Phone hours: “Monday - Friday 9 a.m. - 7 p.m. ET” (ondeck.com/contact)
- Email: “customerservice@ondeck.com” (ondeck.com/contact)
- Web form: “If you need help applying for a new loan or have questions about an existing loan, send us an email. One of our loan advisors will be more than happy to help!” (ondeck.com/contact)
What reviewers say about OnDeck
- Trustpilot4.6 / 5 · 6,128 reviews
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Decisions and funding within days
- Credit line you can redraw
Where it falls short
- High APR
- Needs a year of history and $100K revenue
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