Backblaze
Backblaze
Unlimited computer backup for a flat yearly fee
Backblaze backs up every file on a computer for a flat price with no size limit, and can mail you a drive to restore. Pair it with cloud file storage; it covers the laptop the files left behind on.
Cost at your size
Team size
For 6 people: $49.50 a month.
Backblaze costs $22.05 more than the median security & passwords tool for 6 people ($27.45).
Backblaze pays for itself if it saves 1.5 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with Backblaze
- How to reach them
- Web form: every plan
- Live chat: plans not stated · Mon: 9am - 12pm, 1:30pm - 5pm PT; Tues - Fri: 9am - 12pm, 1pm - 5pm PT
- Email: every plan · 9:00 a.m. to 5:00 p.m. Pacific Time
- Phone: plans not stated
- Help center: every plan
- Response time
- Email: 1 business day (GIGA, included), 4 business hours (TERA), 2 business hours (PETA) (every plan); Ticket replies within a business day (every plan)
Backblaze has a public status page. Status page
From Backblaze's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- backblaze.com/help, read 2026-10-13
- backblaze.com/company/contact, read 2026-10-13
- backblaze.com/help/customer-support, read 2026-10-13
- backblaze.com/cloud-backup/pricing, read 2026-10-13
- Web form: “Still not finding your answer? Submit a support request and we will respond within a business day.” (backblaze.com/help)
- Live chat: “please contact Support either by submitting a ticket or by entering our live chat.” (backblaze.com/help)
- Live chat hours: “Chat hours: Mon: 9am - 12pm, 1:30pm - 5pm Pacific Time Tues - Fri: 9am - 12pm, 1pm - 5pm Pacific Time” (backblaze.com/help)
- Email: “All Backblaze Computer Backup and Backblaze B2 Cloud Storage customers receive GIGA support as part of their subscription” (backblaze.com/help/customer-support)
- Email hours: “Email Support (9:00 a.m. to 5:00 p.m. Pacific Time)” (backblaze.com/help/customer-support)
- Phone: “24/7 Service Availability Hotline/Slack Connect channel w/ Backblaze” (backblaze.com/help/customer-support)
- Help center: “Knowledge Base Access” (backblaze.com/help/customer-support)
- Response time: “Target Response Time for Email Support 1 business day 4 business hours 2 business hours” (backblaze.com/help/customer-support)
- Response time: “Submit a support request and we will respond within a business day.” (backblaze.com/help)
What reviewers say about Backblaze
- Capterra4.7 / 5 · 145 reviews
- Trustpilot1.9 / 5 · 239 reviews
- G2See reviews on G2
- US App Store (iPhone app)2.7 / 5 · 38 ratings
- Google Play (Android app)3.2 / 5 · 676 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Set and forget
- Unlimited
Where it falls short
- Per machine
- Restores of large sets are slow online
Alternatives in security & passwords
1Password Business
From $24.95/mo
Shared vaults so nobody emails passwords
Bitwarden
From $4/person
Open-source password manager, cheapest per seat
Google Workspace
From $7/person
Business email, files, and device management in one account
Bitdefender GravityZone Small Business
From $2.92/person
Antivirus and ransomware protection for a handful of PCs
Are you Backblaze? Feature Backblaze at the top of security & passwords, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.