Wix
Wix
Drag-and-drop builder with the biggest app market
Wix lets you place anything anywhere, with apps for booking, restaurants, events, and stores. Its free plan carries Wix branding. Restaurants and local services use its ordering and booking widely.
Cost at your size
Wix costs $17 a month for one seat.
Wix costs $4.50 more than the median website builder tool for one seat ($12.50).
Wix pays for itself if it saves less than an hour a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with Wix
- How to reach them
- Live chat: plans not stated · English chat: Monday-Friday 2AM-6PM EST
- Callback: plans not stated · English callback: 24/7
- Email: plans not stated
- Help center: every plan
7 incidents posted on Wix's status page, which covers all Wix products and regions, in the 90 days to Oct 27, 2026; 3 marked major or critical by Wix. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Wix's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- support.wix.com/en/article/contacting-wix-customer-care-for-support, read 2026-10-13
- wix.com/plans, read 2026-10-13
- Live chat: “Describe your issue in a chat to get help right away, 24/7.” (support.wix.com/en/article/contacting-wix-customer-care-for-support)
- Live chat hours: “Monday-Friday 2AM-6PM EST” (support.wix.com/en/article/contacting-wix-customer-care-for-support)
- Callback: “Then choose your preferred contact option - chat, phone, or email.” (support.wix.com/en/article/contacting-wix-customer-care-for-support)
- Callback hours: “Language Callback hours Chat hours English 24/7” (support.wix.com/en/article/contacting-wix-customer-care-for-support)
- Email: “Then choose your preferred contact option - chat, phone, or email.” (support.wix.com/en/article/contacting-wix-customer-care-for-support)
- Help center: “Watch tutorials and read detailed articles in the Wix Help Center.” (wix.com/plans)
What reviewers say about Wix
- Capterra4.4 / 5 · 10,799 reviews
- Trustpilot3.4 / 5 · 29,309 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.6 / 5 · 16,848 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at Wix
- Aug 2026LaunchLaunched Symphony, a separate product that gives small businesses a team of AI agents to help run the business. wix.com
- Apr 2026LaunchAdded a HIPAA compliance option so US health and wellness businesses can handle patient data on their Wix site. wix.com
Picked from Wix's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- Most flexible editor
- Restaurant ordering built in
Where it falls short
- Cannot switch templates later
- Sites can get slow
Alternatives in website builder
Are you Wix? Feature Wix at the top of website builder, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.