WordPress.com
Automattic
Managed WordPress without running a server
WordPress.com hosts WordPress for you. Paid plans add a custom domain and plugins. It is the pick when content and SEO matter more than a visual editor, or when you may outgrow a builder.
Cost at your size
WordPress.com costs $4 a month for one seat.
WordPress.com costs $8.50 less than the median website builder tool for one seat ($12.50).
WordPress.com pays for itself if it saves less than an hour a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with WordPress.com
- How to reach them
- Live chat: every paid plan · 24/7
- Email: every paid plan
- Community forum: every plan
- Help center: every plan
- Response time
- Aims to respond to every request within 24 hours (every paid plan); Priority response, 24/7, on Business and Commerce (Business and up)
Automattic has a public status page. Status page
From Automattic's support and pricing pages, October 2026 · checked by us 2026-10-15 · How we gather this
Sources
- wordpress.com/support/contact/, read 2026-10-13
- wordpress.com/support/help-support-options/, read 2026-10-13
- wordpress.com/pricing/, read 2026-10-13
- Live chat: “Human support from Happiness Engineers is available on paid plans.” (wordpress.com/support/help-support-options/)
- Live chat hours: “Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.” (wordpress.com/support/contact/)
- Email: “Our chat and email support can better address your needs.” (wordpress.com/support/help-support-options/)
- Community forum: “On a Free plan, you get help through the community forums and the self-service support guides and courses.” (wordpress.com/support/help-support-options/)
- Help center: “On a Free plan, you get help through the community forums and the self-service support guides and courses.” (wordpress.com/support/help-support-options/)
- Response time: “We aim to respond to every request within 24 hours, and we answer requests in the order they arrive.” (wordpress.com/support/help-support-options/)
- Response time: “Both plans include developer tools like SFTP/SSH, WP-CLI, Git commands, and GitHub Deployments, plus priority 24/7 support, 50 GB storage, and all premium themes.” (wordpress.com/pricing/)
What reviewers say about WordPress.com
- Trustpilot3.8 / 5 · 4,202 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.6 / 5 · 22,284 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at WordPress.com
- Oct 2026LaunchWordPress.com lets sites on its free plan use its MCP connection for AI agents like ChatGPT and Claude until the end of November 2026; paid plans keep ongoing access. wordpress.com
Picked from Automattic's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- Strongest for blogs and SEO
- Never locked in
Where it falls short
- No plugins on the free plan
- More to manage
Alternatives in website builder
Are you Automattic? Feature WordPress.com at the top of website builder, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.