Microsoft Clarity
Microsoft
Free heatmaps and session recordings with no traffic limit
Clarity records how visitors scroll and click, shows heatmaps, and flags rage clicks, all free with no traffic cap. It complements Google Analytics rather than replacing it. It uses cookies, so UK and EU visitors need a consent banner.
Cost at your size
Microsoft Clarity is free for one seat.
Microsoft Clarity costs the same as the median web analytics tool for one seat ($0).
Figures from the vendor's published prices. How we calculate prices
Getting help with Microsoft Clarity
- How to reach them
- Email: every plan
- Web form: every plan
- Community forum: every plan
- Hours
- Hours not published
We found no public status page for Microsoft.
From Microsoft's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- learn.microsoft.com/en-us/clarity/faq, read 2026-10-13
- clarity.microsoft.com, read 2026-10-13
- clarity.microsoft.com, read 2026-10-24
- Email: “How do I contact Clarity support? You can reach us via email at clarityMS@microsoft.com .” (learn.microsoft.com/en-us/clarity/faq)
- Web form: “You can also select the smiley face icon at the top right of the screen from any Clarity page.” (learn.microsoft.com/en-us/clarity/faq)
- Community forum: “You can find us at Stack Overflow by tagging your questions with ms-clarity . We monitor questions with that tag.” (learn.microsoft.com/en-us/clarity/faq)
What reviewers say about Microsoft Clarity
- Capterra4.8 / 5 · 57 reviews
- G2See reviews on G2
- Google Play (Android app)4.3 / 5 · 217 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Completely free
- Recordings and heatmaps
Where it falls short
- Needs a consent banner in the UK and EU
- No funnels or revenue reports
Alternatives in web analytics
Google Analytics 4
Free
Free, standard, and more than most businesses will use
Plausible
From $7.50/mo
One-page analytics with no cookie banner needed
Fathom Analytics
From $15/mo
Privacy-first analytics for up to 50 sites
Contentsquare (formerly Hotjar)
Free
Heatmaps and session recordings to see why visitors leave
Are you Microsoft? Feature Microsoft Clarity at the top of web analytics, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.