Reception.ai
ElevenLabs
ElevenLabs' ready-made AI receptionist
Reception.ai is the AI receptionist ElevenLabs sells to small businesses. It answers calls, books appointments in Google Calendar and sends a summary and transcript of each call, using ElevenLabs voices in over 70 languages. Basic is $24 a month billed yearly, or $29 month to month, for 75 phone minutes, with extra minutes at $0.40; Plus is $66 billed yearly for 275. The 14-day trial includes 30 phone minutes and needs no card. US and Canadian businesses get a local number straight away; UK numbers wait for a regulatory review, and toll-free numbers aren't offered.
Cost at your size
Reception.ai costs $24 a month for one seat.
Reception.ai costs $11 less than the median AI receptionist & answering tool for one seat ($35).
Reception.ai pays for itself if it saves less than an hour a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with Reception.ai
- How to reach them
- Community forum: plans not stated
- Help center: plans not stated
- Hours
- Hours not published
25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From ElevenLabs's support and pricing pages, October 2026 · checked by us 2026-10-29 · How we gather this
Sources
- reception.ai/pricing, read 2026-10-29
- elevenlabs.io/docs/reception-ai/overview, read 2026-10-29
- Community forum: “Discord” (reception.ai/pricing)
- Help center: “Help Center” (elevenlabs.io/docs/reception-ai/overview)
Why people pick it
- ElevenLabs voices
- No-card trial
Where it falls short
- No toll-free numbers
- Overage adds up on Basic
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Are you ElevenLabs? Feature Reception.ai at the top of AI receptionist & answering, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.