Beside vs Reception.ai

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	BesideInterface, Inc.	Reception.aiElevenLabs
In one line	A business phone line with an AI receptionist built in	ElevenLabs' ready-made AI receptionist
Starting price	From $29/mo	From $24/mo
Six-person team	$29/mo	$24/mo
Plans	Baseline $29/mo (30 AI-answered calls a billing period, then voicemail; no trial); Unlimited $99/mo (unlimited AI-answered calls; 7-day free trial, card required). Both include 1 line, up to 20 seats and unlimited US and Canada calls and texts; extra lines $4.99/mo. Billed monthly. Android and Canadian in-app subscriptions use a separate per-seat plan, $29.99/mo or $199.99/yr	Basic $29/mo or $24/mo billed yearly (75 phone minutes, 150 web chat minutes, 1 number, 1 call at a time; $0.40 a phone minute after); Plus $79/mo or $66/mo yearly (275 phone minutes, 550 chat minutes, 3 numbers, 3 calls at a time; $0.32 after); Premium $199/mo or $166/mo yearly (1,000 phone minutes, 2,000 chat minutes, 5 numbers, 10 calls at a time; $0.22 after); credits are one pool across phone, web chat and messages; 14-day free trial with 30 phone minutes, no card
Pricing model	Free trial	Free trial
Free trial	7 days	14 days
Users	Up to 20 seats	Unlimited
Integrations	HubSpot, Salesforce, Zoho CRM, Pipedrive, Google Sheets, Slack, Zapier	Google Calendar, Zapier, webhooks
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · CA	US · CA · UK
Phone support	None listed	None listed
Live chat	Every plan	None listed
Support hours	Not published	Not published
Incidents posted	We found no public status page for Interface, Inc..	25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page
Fit: Retail shop	55	55
Fit: Restaurant or café	50	60
Fit: Service business	80	80
Fit: Agency or studio	55	50
Fit: Trades or contractor	80	78
Fit: Online store	35	35
Why people pick it	Phone line and receptionist in one Answers texts too	ElevenLabs voices No-card trial
Where it falls short	30 AI calls on the $29 plan US and Canada only	No toll-free numbers Overage adds up on Basic
	Visit Beside ↗	Visit Reception.ai ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices