Goodcall vs Reception.ai

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	GoodcallGoodcall	Reception.aiElevenLabs
In one line	AI receptionist priced per caller, not per minute	ElevenLabs' ready-made AI receptionist
Starting price	From $79/mo	From $24/mo
Six-person team	$79/mo	$24/mo
Plans	Starter $79/mo (100 unique callers/mo, then $0.79 each; 1 team member); Growth $129/mo (500 unique callers, then $0.26 each; 5 team members); Scale $299/mo (2,000 unique callers, then $0.15 each; 10 team members; needed for a HIPAA BAA); Enterprise custom. Billed monthly only. Priced per unique caller a month, not per minute; spam and wrong numbers don't count. Every plan includes a local US number. No free trial; a free demo agent without a phone number	Basic $29/mo or $24/mo billed yearly (75 phone minutes, 150 web chat minutes, 1 number, 1 call at a time; $0.40 a phone minute after); Plus $79/mo or $66/mo yearly (275 phone minutes, 550 chat minutes, 3 numbers, 3 calls at a time; $0.32 after); Premium $199/mo or $166/mo yearly (1,000 phone minutes, 2,000 chat minutes, 5 numbers, 10 calls at a time; $0.22 after); credits are one pool across phone, web chat and messages; 14-day free trial with 30 phone minutes, no card
Pricing model	Paid	Free trial
Free trial	—	14 days
Users	1 team member on Starter, 5 on Growth, 10 on Scale	Unlimited
Integrations	Google Calendar, Google Sheets, HighLevel, API	Google Calendar, Zapier, webhooks
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US	US · CA · UK
Phone support	None listed	None listed
Live chat	None listed	None listed
Support hours	Not published	Not published
Incidents posted	We found no public status page for Goodcall.	25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page
Fit: Retail shop	45	55
Fit: Restaurant or café	60	60
Fit: Service business	78	80
Fit: Agency or studio	40	50
Fit: Trades or contractor	75	78
Fit: Online store	30	35
Why people pick it	Long calls cost no more Plain-English agent builder	ElevenLabs voices No-card trial
Where it falls short	US numbers only No free trial	No toll-free numbers Overage adds up on Basic
	Visit Goodcall ↗	Visit Reception.ai ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices