My AI Front Desk vs Reception.ai

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	My AI Front DeskAI Front Desk, Inc.	Reception.aiElevenLabs
In one line	AI receptionist with chat, texting and a simple CRM in one plan	ElevenLabs' ready-made AI receptionist
Starting price	From $79/mo	From $24/mo
Six-person team	$79/mo	$24/mo
Plans	Business $99/mo or $79/mo billed yearly: 200 voice minutes, 100 chatbot conversations, 400 texts, 2 editor seats, last 200 logs kept, 1,000 overage credits a month. Overage $0.25/min of voice ($0.01 a credit, 25 credits a minute). Partner and Enterprise plans by quote (API, account manager). 7-day free trial	Basic $29/mo or $24/mo billed yearly (75 phone minutes, 150 web chat minutes, 1 number, 1 call at a time; $0.40 a phone minute after); Plus $79/mo or $66/mo yearly (275 phone minutes, 550 chat minutes, 3 numbers, 3 calls at a time; $0.32 after); Premium $199/mo or $166/mo yearly (1,000 phone minutes, 2,000 chat minutes, 5 numbers, 10 calls at a time; $0.22 after); credits are one pool across phone, web chat and messages; 14-day free trial with 30 phone minutes, no card
Pricing model	Free trial	Free trial
Free trial	7 days	14 days
Users	2 editor seats	Unlimited
Integrations	Google Calendar, HubSpot, GoHighLevel, Housecall Pro, Shopify, Zapier	Google Calendar, Zapier, webhooks
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US	US · CA · UK
Phone support	None listed	None listed
Live chat	Every plan; Partner / Enterprise only	None listed
Support hours	Not published	Not published
Incidents posted	We found no public status page for AI Front Desk, Inc..	25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page
Fit: Retail shop	50	55
Fit: Restaurant or café	55	60
Fit: Service business	80	80
Fit: Agency or studio	60	50
Fit: Trades or contractor	78	78
Fit: Online store	40	35
Why people pick it	Calls, chat and texts in one plan Built-in CRM	ElevenLabs voices No-card trial
Where it falls short	Keeps only 200 logs One self-serve plan	No toll-free numbers Overage adds up on Basic
	Visit My AI Front Desk ↗	Visit Reception.ai ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices