Rosie vs Reception.ai
Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Reception.ai costs less for a six-person team.
Rosie: Sets itself up from your website.
| Compare | ||
|---|---|---|
| In one line | AI receptionist that learns your business from your website | ElevenLabs' ready-made AI receptionist |
| Starting price | From $41/mo | From $24/mo |
| Six-person team | $41/mo | $24/mo |
| Plans | Professional $49/mo or $41/mo billed yearly (250 minutes; texts a booking link, no direct calendar booking); Scale $149/mo or $124/mo yearly (1,000 minutes; books on your calendar, live transfers); Growth $299/mo or $249/mo yearly (2,000 minutes; custom training, priority support). No per-minute overage: going over moves you to the next plan. Website chat included; website texting $50/mo. 7-day free trial; no contract | Basic $29/mo or $24/mo billed yearly (75 phone minutes, 150 web chat minutes, 1 number, 1 call at a time; $0.40 a phone minute after); Plus $79/mo or $66/mo yearly (275 phone minutes, 550 chat minutes, 3 numbers, 3 calls at a time; $0.32 after); Premium $199/mo or $166/mo yearly (1,000 phone minutes, 2,000 chat minutes, 5 numbers, 10 calls at a time; $0.22 after); credits are one pool across phone, web chat and messages; 14-day free trial with 30 phone minutes, no card |
| Pricing model | Free trial | Free trial |
| Free trial | 7 days | 14 days |
| Users | Unlimited | Unlimited |
| Integrations | Google Calendar, Calendly, Jobber, Housecall Pro, ServiceM8, HubSpot, GoHighLevel, Zapier | Google Calendar, Zapier, webhooks |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people |
| Available in | US | US · CA · UK |
| Phone support | None listed | None listed |
| Live chat | Every plan | None listed |
| Support hours | Not published | Not published |
| Incidents posted | 0 incidents posted on Rosie's status page in the 90 days to Oct 27, 2026. Status page | 25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page |
| Fit: Retail shop | 50 | 55 |
| Fit: Restaurant or café | 65 | 60 |
| Fit: Service business | 82 | 80 |
| Fit: Agency or studio | 45 | 50 |
| Fit: Trades or contractor | 85 | 78 |
| Fit: Online store | 30 | 35 |
| Why people pick it |
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| Where it falls short |
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| Visit Rosie | Visit Reception.ai |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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