Justworks
Justworks
A PEO: payroll, benefits, and compliance under one umbrella
Justworks is a professional employer organization. It co-employs your staff, which gets a small business access to large-group health plans and takes on compliance. You pay per employee per month.
Cost at your size
Team size
For 6 people: $474 a month.
Justworks costs $354 more than the median HR & compliance tool for 6 people ($120).
Justworks pays for itself if it saves 16 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with Justworks
- How to reach them
- Live chat: plans not stated · 24/7 (PEO) on Justworks PEO only
- Email: plans not stated · 24/7 (PEO) on Justworks PEO only
- Phone: plans not stated · 24/7 (PEO) on Justworks PEO only
- Help center: every plan
- Response time
- 24-hour response times (Justworks Payroll and Justworks EOR only)
- Onboarding
- Guided Onboarding (Justworks PEO only)
- EOR Onboarding Manager (Justworks EOR only)
9 incidents posted on Justworks's status page, which covers all Justworks products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Justworks. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Justworks's support and pricing pages, October 2026 · checked by us 2026-10-15 · How we gather this
Sources
- justworks.com/contact-us, read 2026-10-13
- justworks.com/platform/features/support, read 2026-10-13
- justworks.com/pricing, didn't load for us 2026-10-13
- help.justworks.com/hc/en-us, didn't load for us 2026-10-13
- Live chat: “Current Justworks customers can visit the Help Center or reach our support team through our platform chat feature, email” (justworks.com/contact-us)
- Live chat hours: “24/7 Support via Phone, Email, Chat” (justworks.com/platform/features/support)
- Email: “Current Justworks customers can visit the Help Center or reach our support team through our platform chat feature, email” (justworks.com/contact-us)
- Email hours: “24/7 Support via Phone, Email, Chat” (justworks.com/platform/features/support)
- Phone: “24/7 Support via Phone, Email, Chat” (justworks.com/platform/features/support)
- Phone hours: “24/7 Support via Phone, Email, Chat” (justworks.com/platform/features/support)
- Help center: “24/7 Online Help Center” (justworks.com/platform/features/support)
- Response time: “Award-Winning In-House Support with 24-Hour Response Times” (justworks.com/platform/features/support)
- Onboarding: “Guided Onboarding” (justworks.com/platform/features/support)
- Onboarding: “EOR Onboarding Manager for a Seamless Transition” (justworks.com/platform/features/support)
What reviewers say about Justworks
- Capterra4.6 / 5 · 741 reviews
- Trustpilot2.3 / 5 · 38 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.8 / 5 · 5,222 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at Justworks
- Jul 2026LaunchAdded an ICHRA option with Thatch, so employers can reimburse employees for individual health plans. justworks.com
Picked from Justworks's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- Big-company benefits
- Compliance handled
Where it falls short
- Per-head cost
- US only
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Are you Justworks? Feature Justworks at the top of HR & compliance, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.