Acuity Scheduling
Squarespace
Client booking with intake forms, packages, and payments
Acuity lets clients book, fill intake forms, and pay deposits or buy packages online. Starter is $16 a month for one calendar; Standard covers up to six staff. It suits appointment businesses like coaches, salons, and clinics. For shift scheduling of hourly staff, use a different tool.
Cost at your size
Team size
For 6 people: $27 a month.
Acuity Scheduling costs $1.50 more than the median scheduling tool for 6 people ($25.50).
Acuity Scheduling pays for itself if it saves less than an hour a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
What Acuity Scheduling connects to
Acuity Scheduling's integrations list names none of the payroll & HR tools in our catalog.
Payroll & HR tools in our catalog
Has a Zapier app
Getting help with Acuity Scheduling
- How to reach them
- Live chat: plans not stated · Monday to Friday 4:00 AM to 8:00 PM ET
- Email: plans not stated · 24/7
- Web form: plans not stated
- Onboarding
- Dedicated account manager on Enterprise (Enterprise only)
7 incidents posted on Squarespace's status page in the 90 days to Oct 27, 2026; 3 marked major or critical by Squarespace. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Squarespace's support and pricing pages, October 2026 · checked by us 2026-10-15 · How we gather this
Sources
- help.acuityscheduling.com/hc/articles/16515123143821, read 2026-10-13
- help.acuityscheduling.com/hc/en-us/articles/38275360883725, read 2026-10-13
- acuityscheduling.com/pricing, read 2026-10-13
- Live chat: “Live chat support is available in English from Monday to Friday 4:00 AM to 8:00 PM ET.” (help.acuityscheduling.com/hc/articles/16515123143821)
- Live chat hours: “Live chat support is available in English from Monday to Friday 4:00 AM to 8:00 PM ET.” (help.acuityscheduling.com/hc/articles/16515123143821)
- Email: “You can email our Customer Support team 24/7, or live chat with them on weekdays.” (help.acuityscheduling.com/hc/en-us/articles/38275360883725)
- Email hours: “You can email our Customer Support team 24/7, or live chat with them on weekdays.” (help.acuityscheduling.com/hc/en-us/articles/38275360883725)
- Web form: “Support for other account languages: Choose a topic and fill out the form to send us an email.” (help.acuityscheduling.com/hc/articles/16515123143821)
- Onboarding: “Customers on our Enterprise plan have a dedicated account manager who can support training, help with setup, answer questions and more.” (help.acuityscheduling.com/hc/articles/16515123143821)
What reviewers say about Acuity Scheduling
- Capterra4.8 / 5 · 5,771 reviews
- Trustpilot3.6 / 5 · 688 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.8 / 5 · 30,253 ratings
- Google Play (Android app)4.3 / 5 · 5,143 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at Acuity Scheduling
- Noticed Oct 2026PriceAcuity Scheduling Premium rose from $49/mo to $55/mo billed annually, and from $61 to $69 billed monthly; Starter and Standard are unchanged. acuityscheduling.com
- Sep 2026LaunchAdded an AI Booking Assistant on the Premium plan that lets clients book by describing what they need in a chat. acuityscheduling.com
Picked from Squarespace's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- Intake forms and packages
- Payments at booking
Where it falls short
- Per-calendar tiers
- Dated client-facing design
Alternatives in scheduling
Homebase Scheduling
Free up to 10 users
Shift scheduling and a time clock, free for up to 10 employees
Calendly
From $10/person
Appointment booking links for client-facing work
Jobber
From $29/mo
Quoting, scheduling, and invoicing for field service
Connecteam
Free up to 10 users
Shift scheduling, time clock, and chat for deskless teams
Are you Squarespace? Feature Acuity Scheduling at the top of scheduling, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.