Connecteam
Connecteam
Shift scheduling, time clock, and chat for deskless teams
Connecteam is an all-in-one app for hourly staff: shift schedules, GPS time clock, task checklists, chat, and training. The free plan covers up to 10 users, and paid plans are priced per 30 users rather than per seat.
Cost at your size
Team size
For 6 people: free.
Connecteam costs $25.50 less than the median scheduling tool for 6 people ($25.50).
Figures from the vendor's published prices. How we calculate prices
What Connecteam connects to
Payroll & HR
Payroll & HR tools in our catalog · found on vendor and marketplace pages, October 2026 · 2 of 2 checked by us
Has a Zapier app
Sources
- Gusto: support.gusto.com/article/106622037100000/app-directory-and-software-integrations-overview, found 2026-10-12, checked 2026-10-15
- QuickBooks Payroll: help.connecteam.com/en/articles/9178893-what-payroll-integrations-does-connecteam-offer, found 2026-10-12, checked 2026-10-15
Getting help with Connecteam
- How to reach them
- Live chat: plans not stated · 24/7
- Email: plans not stated
- Video call: plans not stated
- Help center: every plan
- Response time
- Email replies tend to be slower than chat (no time given) (plans not stated)
- Onboarding
- Personal success manager on the Enterprise plan of each hub (Enterprise only)
- Customer Success Team helps during the 14-day trial (every plan)
0 incidents posted on Connecteam's status page in the 90 days to Oct 27, 2026. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Connecteam's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- connecteam.com/contact/support/, read 2026-10-13
- help.connecteam.com/en/articles/11503466-how-to-reach-out-to-our-support-team, read 2026-10-13
- connecteam.com/pricing/, read 2026-10-13
- Live chat: “24 hours live chat support, learn more” (connecteam.com/contact/support/)
- Live chat hours: “our support team is ready to assist, and best of all, they are available 24/7” (help.connecteam.com/en/articles/11503466-how-to-reach-out-to-our-support-team)
- Email: “Reach us directly via email” (connecteam.com/contact/support/)
- Video call: “If you experience a technical issue or system glitch, you can record and send a video directly through the app to our support team for immediate review.” (help.connecteam.com/en/articles/11503466-how-to-reach-out-to-our-support-team)
- Help center: “Visit our Help Center” (connecteam.com/contact/support/)
- Response time: “Please keep in mind that response times via email tend to be longer than our chat response times.” (help.connecteam.com/en/articles/11503466-how-to-reach-out-to-our-support-team)
- Onboarding: “Personal success manager” (connecteam.com/pricing/)
- Onboarding: “During those 14 days, our Customer Success Team will help you understand if Connecteam is the right solution for your business.” (connecteam.com/pricing/)
What reviewers say about Connecteam
- Capterra4.6 / 5 · 5,318 reviews
- Trustpilot4.7 / 5 · 1,914 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.9 / 5 · 61,315 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Free for 10 users
- Flat price for 30 users
Where it falls short
- Modules sold separately above Basic
- Lots of features to turn off
Alternatives in scheduling
Homebase Scheduling
Free up to 10 users
Shift scheduling and a time clock, free for up to 10 employees
Calendly
From $10/person
Appointment booking links for client-facing work
Jobber
From $29/mo
Quoting, scheduling, and invoicing for field service
Buddy Punch
From $19/mo + $4.99/person
Time clock with GPS, photos, and payroll export
Are you Connecteam? Feature Connecteam at the top of scheduling, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.