Hootsuite
Hootsuite
Scheduling, listening, and reporting for larger teams
Hootsuite covers scheduling, inbox, listening, and reporting across ten channels. The price jumped in recent years, which pushed many small businesses to Buffer or Later.
Cost at your size
Hootsuite costs $99 a month for one seat.
Hootsuite costs $75 more than the median social media tool for one seat ($24).
Hootsuite pays for itself if it saves 3.5 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with Hootsuite
- How to reach them
- Web form: plans not stated · Monday to Friday 9:00 am - 5:00 pm (PST, CST, EST, EET, CET); Monday to Friday 9:00 am - 4:00 pm AEDT
- Live chat: plans not stated
- Email: Enterprise only
- Help center: every plan
- Onboarding
- Enterprise: expert-led implementation and onboarding, consulting and training; support through an account rep (Enterprise only)
9 incidents posted on Hootsuite's status page, which covers all Hootsuite products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Hootsuite. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Hootsuite's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- hootsuite.com/about/contact-us, read 2026-10-13
- hootsuite.com/plans, read 2026-10-13
- Web form: “Have questions about your plan, features, billing, or setup? Submit a help request.” (hootsuite.com/about/contact-us)
- Web form hours: “Monday to Friday 9:00 am - 5:00 pm PST GMT-8, CST GMT-6, EST GMT-5, EET GMT+2, CET GMT+1” (hootsuite.com/about/contact-us)
- Web form hours: “Monday to Friday 9:00 am - 4:00 pm AEDT GMT + 11” (hootsuite.com/about/contact-us)
- Live chat: “Message us from your Hootsuite dashboard; or” (hootsuite.com/about/contact-us)
- Email: “Email your account rep for support with your Enterprise plan; or” (hootsuite.com/about/contact-us)
- Help center: “Read how-to guides and learn how to use every Hootsuite feature.” (hootsuite.com/about/contact-us)
- Onboarding: “Expert services and support : Get expert-led implementation and onboarding, solutions tailored to your organization, customized consulting and training, and ongoing customer support.” (hootsuite.com/plans)
What reviewers say about Hootsuite
- Capterra4.4 / 5 · 3,804 reviews
- Trustpilot1.3 / 5 · 556 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.7 / 5 · 34,293 ratings
- Google Play (Android app)3.7 / 5 · 102,968 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Listening and reporting
- Team approvals
Where it falls short
- Expensive for small teams
Alternatives in social media
Are you Hootsuite? Feature Hootsuite at the top of social media, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.