Pipedrive
Pipedrive
Sales pipeline CRM for small teams that close deals
Pipedrive is a visual pipeline first and everything else second. It is cheaper than HubSpot's paid tiers for teams whose main job is working deals.
Cost at your size
Team size
For 6 people: $84 a month.
Pipedrive costs $42 less than the median CRM tool for 6 people ($126).
Pipedrive pays for itself if it saves 3 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
What Pipedrive connects to
Email marketing
Email marketing tools in our catalog · found on vendor and marketplace pages, October 2026 · 2 of 2 checked by us
Has a Zapier app · The vendor lists 500+ integrations
Sources
- Mailchimp: support.pipedrive.com/en/article/pipedrive-integration-mailchimp-sync, found 2026-10-12, checked 2026-10-15
- ActiveCampaign: help.activecampaign.com/hc/en-us/search?query=Pipedrive, found 2026-10-12, checked 2026-10-15
Getting help with Pipedrive
- How to reach them
- Email: every plan
- Live chat: every plan · 24/7
- Phone: Premium and up · Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) (English); Extended hours, Monday to Friday, 7:00 am to 11:00 pm (CET/CEST) on Ultimate only
- Onboarding
- Free implementation on plans over $400 a year (plans not stated)
Pipedrive has a public status page. Status page
From Pipedrive's support and pricing pages, October 2026 · checked by us 2026-10-15 · How we gather this
Sources
- support.pipedrive.com/en/contact-us, read 2026-10-13
- pipedrive.com/en/pricing, read 2026-10-13
- Email: “You can reach out to us anytime via email at support@pipedrive.com.” (support.pipedrive.com/en/contact-us)
- Live chat: “All users are eligible for 24/7 live chat support.” (support.pipedrive.com/en/contact-us)
- Live chat hours: “All users are eligible for 24/7 live chat support.” (support.pipedrive.com/en/contact-us)
- Phone: “Users with account settings access on Premium or Ultimate plans are eligible for phone support.” (support.pipedrive.com/en/contact-us)
- Phone hours: “Monday to Friday, 7:00 am to 11:00 pm (CET/CEST)” (support.pipedrive.com/en/contact-us)
- Phone hours: “Enjoy longer phone support hours and request calls from Monday to Friday, 7:00 am to 11:00 pm (CET/CEST).” (pipedrive.com/en/pricing)
- Onboarding: “If you choose Pipedrive, implementation is free when you sign up for a pricing plan that’s over $400 a year.” (pipedrive.com/en/pricing)
What reviewers say about Pipedrive
- Capterra4.5 / 5 · 3,064 reviews
- Trustpilot4.4 / 5 · 3,470 reviews
- G2See reviews on G2
- US App Store (iPhone app)3.8 / 5 · 677 ratings
- Google Play (Android app)4.0 / 5 · 3,592 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at Pipedrive
- Noticed Oct 2026PricePlans were renamed Lite, Growth, Premium and Ultimate, from $14 to $79 per seat a month billed yearly. pipedrive.com
- Sep 2026LaunchReleased Nova, built-in meeting intelligence that briefs reps before calls, records and transcribes them, and drafts CRM updates afterward. pipedrive.com
- Aug 2026CompanyAcquired Outfunnel, the sales and marketing automation app that was the top-rated app on its marketplace. pipedrive.com
- Jun 2026LaunchLaunched an MCP server so customers can connect their CRM to AI assistants such as ChatGPT and Claude. pipedrive.com
- May 2026LaunchAdded project management and messaging tools for handling post-sale work in the same app. pipedrive.com
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- May 2026LaunchOpened a Montreal data centre so Canadian customers can keep their data in Canada. pipedrive.com
- May 2026LaunchOpened a Sydney data centre for Australian customers. pipedrive.com
Picked from Pipedrive's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- Clear pipeline view
- Fair per-seat price
Where it falls short
- Light on marketing features
Alternatives in CRM
Are you Pipedrive? Feature Pipedrive at the top of CRM, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.