Mailchimp
Intuit
Newsletters and automations with a free tier
Mailchimp is still the name small businesses know. The free plan covers 500 contacts and 1,000 sends a month. Essentials adds scheduling and removes the badge.
Cost at your size
Contacts
For 2,500 contacts: $45 a month.
Mailchimp costs $11.80 more than the median email marketing tool for 2,500 contacts ($33.20).
Mailchimp pays for itself if it saves 1.5 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
What Mailchimp connects to
E-commerce
Show all 10Show fewer
CRM and e-commerce tools in our catalog · found on vendor and marketplace pages, October 2026 · 13 of 17 checked by us
Has a Zapier app
Sources
- HubSpot CRM: knowledge.hubspot.com/forms/connect-non-hubspot-forms-to-mailchimp, found 2026-10-12, checked 2026-10-15
- Pipedrive: support.pipedrive.com/en/article/pipedrive-integration-mailchimp-sync, found 2026-10-12, checked 2026-10-15
- Freshsales: freshworks.com/apps/mailchimp_1/, found 2026-10-12, checked 2026-10-15
- Less Annoying CRM: lessannoyingcrm.com/help-topics/integrations, found 2026-10-12, checked 2026-10-15
- Apollo.io: apollo.io/product/integrations/partner/mailchimp, found 2026-10-20
- Capsule CRM: capsulecrm.com/integrations/mailchimp-crm/, found 2026-10-20
- GoHighLevel: gohighlevel.com/integrations, found 2026-10-25
- Shopify: mailchimp.com/help/e-commerce-integrations/, found 2026-10-12, checked 2026-10-15
- Squarespace Commerce: mailchimp.com/help/e-commerce-integrations/, found 2026-10-12, checked 2026-10-15
- Subbly: support.subbly.co/app-store, found 2026-10-12, checked 2026-10-15
- WooCommerce: mailchimp.com/help/e-commerce-integrations/, found 2026-10-12, checked 2026-10-15
- BigCommerce: mailchimp.com/help/e-commerce-integrations/, found 2026-10-12, checked 2026-10-15
- Ecwid: support.ecwid.com/hc/en-us/articles/360014364519-Sending-newsletters-with-Mailchimp, found 2026-10-12, checked 2026-10-15
- Big Cartel: mailchimp.com/help/e-commerce-integrations/, found 2026-10-12, checked 2026-10-15
- Square Online: squareup.com/help/us/en/article/6586, found 2026-10-12, checked 2026-10-15
- Shift4Shop: support.3dcart.com/Knowledgebase/Article/view/823, found 2026-10-12, checked 2026-10-15
- Teachable: support.teachable.com/en/articles/11682594-mailchimp-and-teachable, found 2026-10-20
Getting help with Mailchimp
- How to reach them
- Email: Free only
- Email: Essentials and up · 24/7
- Live chat: Essentials and up · 24/7
- Phone: Premium only
- Web form: plans not stated
- Onboarding
- Onboarding specialist for the first 90 days on Standard and Premium (Standard and up)
Intuit has a public status page. Status page
From Intuit's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- mailchimp.com/contact/, read 2026-10-13
- mailchimp.com/pricing/marketing/, read 2026-10-13
- Email: “Email support for first 30 days” (mailchimp.com/pricing/marketing/)
- Email: “24/7 Email & Chat Support” (mailchimp.com/pricing/marketing/)
- Email hours: “24/7 Email & Chat Support” (mailchimp.com/pricing/marketing/)
- Live chat: “24/7 Email & Chat Support” (mailchimp.com/pricing/marketing/)
- Live chat hours: “24/7 Email & Chat Support” (mailchimp.com/pricing/marketing/)
- Phone: “Phone & Priority Support” (mailchimp.com/pricing/marketing/)
- Web form: “Please select a topic Technical Support Account Access Billing” (mailchimp.com/contact/)
- Onboarding: “An onboarding specialist is here to help you get started with confidence—it’s included with Standard and Premium plans.” (mailchimp.com/pricing/marketing/)
What reviewers say about Mailchimp
- Trustpilot2.5 / 5 · 1,554 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.9 / 5 · 51,714 ratings
- Google Play (Android app)4.7 / 5 · 24,198 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at Mailchimp
- Jun 2026LaunchThe Shopify integration now tags B2B wholesale customers automatically, so they can be segmented apart from retail shoppers. mailchimp.com
- May 2026LaunchAdded age-gating on SMS signup forms so alcohol sellers can collect and message SMS contacts. mailchimp.com
- Feb 2026LaunchExpanded SMS coverage across Europe and added unique discount codes in SMS automations and forms. mailchimp.com
Picked from Intuit's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- Everyone knows it
- Templates and automations
Where it falls short
- Pricing climbs with contacts
- Free plan has a badge
Alternatives in email marketing
Klaviyo
From $20/mo
Email and SMS built around online store data
Campaign Monitor
From $11.70/mo
Polished email campaigns with a strong template editor
SimpleTexting
From $33.20/mo + $20/extra person
SMS marketing and two-way texting for small businesses
Hello Bar
Free
Popups and top bars that grow your email list
Are you Intuit? Feature Mailchimp at the top of email marketing, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.