OnPay
OnPay
One flat-price payroll plan with tax filing and HR basics
OnPay has one plan: $49 a month plus $6 per person paid, covering unlimited pay runs, tax filings in every state, and year-end forms. There are no add-on tiers to decode. It suits small employers who want full-service payroll without a bundle.
Cost at your size
Team size
For 6 people: $85 a month.
OnPay costs $1 more than the median payroll & HR tool for 6 people ($84).
OnPay pays for itself if it saves 3 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
What OnPay connects to
Accounting
Scheduling
Accounting and scheduling tools in our catalog · found on vendor and marketplace pages, October 2026 · 3 of 3 checked by us
Sources
- QuickBooks Online: onpay.com/app-directory/category/all/, found 2026-10-12, checked 2026-10-15
- Xero: apps.xero.com/us/search/app/onpay, found 2026-10-12, checked 2026-10-15
- When I Work: help.wheniwork.com/articles/integrations-to-when-i-work/, found 2026-10-12, checked 2026-10-15
Getting help with OnPay
- How to reach them
- Phone: every plan · 9AM – 8PM ET, Monday – Friday
- Live chat: every plan · Monday - Friday, 9AM-8PM ET
- Email: every plan
- Web form: every plan
- Onboarding
- OnPay's team sets up the account and imports employee data (every plan)
We found no public status page for OnPay.
From OnPay's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- onpay.com/contact/, read 2026-10-13
- onpay.com/payroll/software/costs-pricing/, read 2026-10-13
- help.onpay.com/hc/en-us/articles/8224696722587-How-to-request-support, read 2026-10-13
- Phone: “Expert support by phone, chat, and email” (onpay.com/payroll/software/costs-pricing/)
- Phone hours: “9AM – 8PM ET, Monday – Friday” (onpay.com/contact/)
- Live chat: “Expert support by phone, chat, and email” (onpay.com/payroll/software/costs-pricing/)
- Live chat hours: “OnPay’s Client Experience team is available Monday - Friday, 9AM-8PM ET” (help.onpay.com/hc/en-us/articles/8224696722587-How-to-request-support)
- Email: “Expert support by phone, chat, and email” (onpay.com/payroll/software/costs-pricing/)
- Web form: “Submitting a support request is the fastest, most secure way to get help with a more complex issue” (help.onpay.com/hc/en-us/articles/8224696722587-How-to-request-support)
- Onboarding: “Our team of pros will set everything up and import your employees’ information for you.” (onpay.com/contact/)
What reviewers say about OnPay
- Capterra4.8 / 5 · 469 reviews
- Trustpilot3.7 / 5 · 319 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.8 / 5 · 752 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at OnPay
- Jul 2026LaunchExpanded benefits so health insurance, retirement plans and other perks are managed next to payroll, with electronic enrollment and in-house licensed agents. onpay.com
- May 2026LaunchAdded a 401(k) integration with Betterment at Work that syncs employee records and contributions each pay period. onpay.com
- Feb 2026LaunchAdded more HR tools and optional add-ons, including document management, PTO tracking, org charts and compliance updates. onpay.com
Picked from OnPay's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- One simple price
- All states included
Where it falls short
- Fewer HR extras than Gusto
- No time tracking of its own
Alternatives in payroll & HR
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