Nextiva
Nextiva
Business phone, texting, and video from $15 a user
Nextiva gives each person a business number for calls, texts, and video meetings, with call routing and voicemail. Core is $15 per user a month on a 12-month contract for companies of 1 to 100 people ($23 monthly); Engage at $25 adds a toll-free number and live chat. Nextiva is for small teams that want one phone system for office and remote staff. For a solo owner who only needs a second number, it is more than you need.
Cost at your size
Team size
For 6 people: $90 a month.
Nextiva costs the same as the median business phone tool for 6 people ($90).
Nextiva pays for itself if it saves 3 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
Getting help with Nextiva
- How to reach them
- Phone: every plan · 24/7
- Phone: plans not stated
- Live chat: every plan · 24/7 (pricing page); Mon–Fri, 5am–6pm MST (contact page)
- Email: every plan
- Email: plans not stated
- Web form: plans not stated
- Help center: every plan
7 incidents posted on Nextiva's status page, which covers all Nextiva products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Nextiva. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Nextiva's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- nextiva.com/company/contact, read 2026-10-13
- nextiva.com/pricing, read 2026-10-13
- Phone: “All plans include 24/7 customer support” (nextiva.com/pricing)
- Phone hours: “Visit Help Center Phone support 24/7” (nextiva.com/company/contact)
- Phone: “Call Support 800-285-7995” (nextiva.com/company/contact)
- Live chat: “24/7 Phone Support 24/7 Chat Support 24/7 Email Support” (nextiva.com/pricing)
- Live chat hours: “24/7 Chat Support” (nextiva.com/pricing)
- Live chat hours: “Live chat Mon–Fri, 5am–6pm MST” (nextiva.com/company/contact)
- Email: “24/7 Phone Support 24/7 Chat Support 24/7 Email Support” (nextiva.com/pricing)
- Email: “Help center always open support@nextiva.com” (nextiva.com/company/contact)
- Web form: “Chat with Support Submit a Ticket Visit Nextiva Support” (nextiva.com/company/contact)
- Help center: “Help center always open” (nextiva.com/company/contact)
What reviewers say about Nextiva
- Capterra4.6 / 5 · 919 reviews
- Trustpilot4.5 / 5 · 8,722 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.2 / 5 · 7,119 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Calls, texts, and video in one app
- Low annual price per user
Where it falls short
- Annual price needs a 12-month contract
- Monthly price is much higher
Alternatives in business phone
Quo
From $15/person
A business number on your existing phone, with shared inboxes
Google Voice for Business
From $10/person
Cheap numbers for Google Workspace teams
RingCentral
From $20/person
Full phone system with desk phones, queues, and IVR
Dialpad
From $15/person
AI call notes and transcripts on a business phone
Are you Nextiva? Feature Nextiva at the top of business phone, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.