Google Voice for Business vs Nextiva

Two business phone tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Google Voice for BusinessGoogle	NextivaNextiva
In one line	Cheap numbers for Google Workspace teams	Business phone, texting, and video from $15 a user
Starting price	From $10/person	From $15/person
Six-person team	$60/mo	$90/mo
Plans	Starter $10/user/mo (up to 10 users); Standard $20/user/mo; Premier $30/user/mo; multi-user plans need Google Workspace	Per user: Core $15/mo on a 12-month contract ($23 monthly); Engage $25 ($50 monthly, toll-free number, live chat); Scale $75; annual prices need 1-100 employees and a 12-month term
Pricing model	Paid	Paid
Free trial	—	—
Users	Per user	Per user
Integrations	Google Workspace only	Microsoft Teams, Salesforce, HubSpot, Zendesk
Team size	Just me · 2–10 people · 11–50 people	2–10 people · 11–50 people
Available in	US · UK · CA	US · CA
Phone support	None listed	Every plan; plans not stated
Live chat	Every paid plan	Every plan
Support hours	Not published	Phone: 24/7 · Live chat: 24/7 (pricing page), Mon–Fri, 5am–6pm MST (contact page)
Incidents posted	Google has a public status page. Status page	7 incidents posted on Nextiva's status page, which covers all Nextiva products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by Nextiva. Status page
Capterra score	4.5 / 5 from 727 reviews	4.6 / 5 from 919 reviews
Trustpilot score	Not listed	4.5 / 5 from 8,722 reviews
Fit: Retail shop	60	60
Fit: Restaurant or café	55	55
Fit: Service business	80	82
Fit: Agency or studio	75	78
Fit: Trades or contractor	75	75
Fit: Online store	60	60
Why people pick it	Cheapest per seat Lives inside Gmail and Calendar	Calls, texts, and video in one app Low annual price per user
Where it falls short	Needs Workspace No shared number on Starter	Annual price needs a 12-month contract Monthly price is much higher
	Visit Google Voice for Business ↗	Visit Nextiva ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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