Buffer vs Zoho Social

Two social media tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Buffer fits retail shop, restaurant or café, online store.
  • Zoho Social: Free plan.
CompareBufferBufferZoho SocialZoho
In one lineSimple post scheduling with a free planSocial scheduling with a free plan and $10 entry price
Starting priceFreeFree
Six-person team$0/mo$0/mo
PlansFree (3 channels); Essentials $5/channel/mo; Team $10/channel/mo (unlimited users)Free (1 brand, 1 user); billed yearly: Standard $10/mo (1 user); Professional $30 (1 user); Premium $40 (3 users); monthly $15/$40/$65; extra users $10/mo yearly ($12 monthly) on Professional and Premium only; 15-day trial
Pricing modelFree tierFree tier
Free trial14 days15 days
Users1 on free1 on free
IntegrationsInstagram, Facebook, LinkedIn, TikTok, X, Pinterest, ThreadsInstagram, Facebook, LinkedIn, X, Pinterest, Google Business Profile, Zoho CRM
Team sizeJust me · 2–10 peopleJust me · 2–10 people
Available inUS · UK · CA · AUUS · UK · CA · AU
Phone supportNone listedNone listed
Live chatNone listedNone listed
Support hoursNot publishedEmail: 24/5, Monday through Friday
Incidents posted21 incidents posted on Buffer's status page in the 90 days to Oct 27, 2026; 8 marked major or critical by Buffer. Status pageZoho has a public status page. Status page
Capterra score4.5 / 5 from 1,492 reviews4.7 / 5 from 3,480 reviews
Trustpilot score4.2 / 5 from 143 reviewsNot listed
Fit: Retail shop8065
Fit: Restaurant or café8562
Fit: Service business7070
Fit: Agency or studio6560
Fit: Trades or contractor5550
Fit: Online store8065
Why people pick it
  • Cheap per channel
  • Easy
  • Free plan
  • Works with Zoho CRM
Where it falls short
  • Thin analytics
  • No social listening
  • One user on cheaper plans
  • Extra users cost more
Visit Buffer Visit Zoho Social

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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