Big Cartel
Big Cartel
Simple store for artists and makers, free up to 5 products
Big Cartel is a store builder for artists, makers, and small brands. Gold is free for 5 products; Platinum is $15 a month for 50 products and a custom domain, and Diamond is $30 for 500. Big Cartel takes no selling fee beyond card processing. It is for a maker with a small catalog. A shop with more than 500 products should look elsewhere.
Cost at your size
Big Cartel uses your own card processor, so card fees depend on that processor's rates.
Figures from the vendor's published prices. How we calculate prices
What Big Cartel connects to
Accounting and email marketing tools in our catalog · found on vendor and marketplace pages, October 2026 · 2 of 2 checked by us
Has a Zapier app
Sources
- Mailchimp: mailchimp.com/help/e-commerce-integrations/, found 2026-10-12, checked 2026-10-15
- Omnisend: support.omnisend.com/en/articles/2888766-supported-ecommerce-integrations-in-omnisend, found 2026-10-12, checked 2026-10-15
Getting help with Big Cartel
- How to reach them
- Live chat: plans not stated · 24/7
- Email: plans not stated · 24/7
- Help center: every plan
Big Cartel has a public status page. Status page
From Big Cartel's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- bigcartel.com/company/contact-us, read 2026-10-13
- bigcartel.com/pricing, read 2026-10-13
- Live chat: “If you have an account, log-in and use the in-app messaging feature” (bigcartel.com/company/contact-us)
- Live chat hours: “Available 24/7” (bigcartel.com/company/contact-us)
- Email: “No account? No problem. Shoot us an email.” (bigcartel.com/company/contact-us)
- Email hours: “Available 24/7” (bigcartel.com/company/contact-us)
- Help center: “You can always visit our self-serve Help Center for helpful articles and FAQs.” (bigcartel.com/company/contact-us)
What reviewers say about Big Cartel
- Capterra4.2 / 5 · 16 reviews · few reviews
- Trustpilot4.7 / 5 · 441 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.7 / 5 · 6,832 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Free plan and no selling fees
- Quick to set up
Where it falls short
- Product caps of 5, 50, and 500
- Abandoned-cart emails only on the $30 plan
Alternatives in e-commerce
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