Squarespace Commerce vs Big Cartel

Two e-commerce tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Squarespace CommerceSquarespace	Big CartelBig Cartel
In one line	Beautiful site builder with a store attached	Simple store for artists and makers, free up to 5 products
Starting price	From $19/mo	Free
Six-person team	$19/mo	$0/mo
On $10,000 of card sales	$359/mo	Your own card processor
Plans	Basic $19/mo billed yearly ($25 monthly; 2.9% + 30¢ plus a 2% transaction fee); Core $29/mo (2.9% + 30¢); Plus $49/mo (2.7% + 30¢); Advanced $99/mo (2.5% + 30¢), billed yearly	Gold free (5 products); Platinum $15/mo (50 products, custom domain); Diamond $30/mo (500 products, abandoned-cart emails); 20% off yearly ($12/$24); no Big Cartel selling fees, card processing about 2.9% + 30¢
Pricing model	Free trial	Free tier
Free trial	14 days	7 days
Users	Unlimited contributors	Not listed
Both connect to	Mailchimp
Also connects to	QuickBooks Online, FreshBooks, MailerLite, ActiveCampaign	Omnisend
Team size	Just me · 2–10 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Not looked up yet	None listed
Live chat	Plans not stated	Plans not stated
Support hours	Live chat: Monday - Friday: 4:00AM to 8:00PM EST · Email: 24 hours a day 7 days a week	Live chat: 24/7 · Email: 24/7
Incidents posted	7 incidents posted on Squarespace's status page, which covers all Squarespace products and regions, in the 90 days to Oct 27, 2026; 4 marked major or critical by Squarespace. Status page	Big Cartel has a public status page. Status page
Capterra score	4.6 / 5 from 3,431 reviews	4.2 / 5 from 16 reviews (few reviews)
Trustpilot score	Not listed	4.7 / 5 from 441 reviews
Fit: Retail shop	55	70
Fit: Restaurant or café	60	15
Fit: Service business	80	20
Fit: Agency or studio	75	15
Fit: Trades or contractor	50	10
Fit: Online store	65	85
Why people pick it	Templates look good out of the box Site and store on one bill	Free plan and no selling fees Quick to set up
Where it falls short	Weak inventory and shipping tools	Product caps of 5, 50, and 500 Abandoned-cart emails only on the $30 plan
	Visit Squarespace Commerce ↗	Visit Big Cartel ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $75 average sale. How we calculate prices