EmailOctopus
EmailOctopus
Low-cost newsletters, free up to 2,500 subscribers
EmailOctopus sends newsletters, simple automations, and landing pages at low prices. The free plan covers 2,500 subscribers and 10,000 emails a month with its branding; Pro is $9 a month billed yearly for 500 subscribers, removes the branding, and allows unlimited users. EmailOctopus is for a business that mainly sends newsletters. It is a poor fit for an online store that needs cart emails or SMS.
Cost at your size
Contacts
For 2,500 contacts: free.
EmailOctopus costs $33.20 less than the median email marketing tool for 2,500 contacts ($33.20).
Figures from the vendor's published prices. How we calculate prices
What EmailOctopus connects to
EmailOctopus's integrations list names none of the CRM or e-commerce tools in our catalog.
CRM and e-commerce tools in our catalog
Has a Zapier app
Getting help with EmailOctopus
- How to reach them
- Email: every plan · Every day, limited support on weekends
- Live chat: Pro and up
- Help center: every plan
- Response time
- Replies to all support queries within 24 hours (every plan); Priority support with unlimited chat on Pro (Pro and up)
3 incidents posted on EmailOctopus's status page, which covers all EmailOctopus products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by EmailOctopus. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From EmailOctopus's support and pricing pages, October 2026 · checked by us 2026-10-15 · How we gather this
Sources
- help.emailoctopus.com/article/22-what-are-your-support-hours-and-how-soon-will-you-respond, read 2026-10-13
- help.emailoctopus.com/article/336-do-you-have-a-live-chat, read 2026-10-13
- help.emailoctopus.com/article/21-do-you-have-an-email-i-can-contact, read 2026-10-13
- help.emailoctopus.com/article/23-do-you-have-a-telephone-number-i-can-call, read 2026-10-13
- help.emailoctopus.com, read 2026-10-13
- emailoctopus.com/pricing, read 2026-10-24
- Email: “If you'd like to send us an email, ask the chatbot to connect you to a team member and select "email".” (help.emailoctopus.com/article/336-do-you-have-a-live-chat)
- Email hours: “we are available every day , with limited support on weekends” (help.emailoctopus.com/article/22-what-are-your-support-hours-and-how-soon-will-you-respond)
- Live chat: “We offer chat support to Pro plan users. If you're on a Starter plan, you'll have access to chat support for the first 30 days.” (help.emailoctopus.com/article/336-do-you-have-a-live-chat)
- Help center: “Common questions and support documentation” (help.emailoctopus.com)
- Response time: “We respond to all support queries within 24 hours” (help.emailoctopus.com/article/22-what-are-your-support-hours-and-how-soon-will-you-respond)
- Response time: “Users on the Pro plan benefit from priority support, including unlimited chat support.” (help.emailoctopus.com/article/22-what-are-your-support-hours-and-how-soon-will-you-respond)
What reviewers say about EmailOctopus
- Capterra4.8 / 5 · 657 reviews
- Trustpilot4.8 / 5 · 338 reviews
- G2See reviews on G2
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Free up to 2,500 subscribers
- Cheap Pro plan with unlimited users
Where it falls short
- Free plan keeps branding and 30 days of reports
- Most integrations go through Zapier
Alternatives in email marketing
Mailchimp
From $13/mo
Newsletters and automations with a free tier
Klaviyo
From $20/mo
Email and SMS built around online store data
Campaign Monitor
From $11.70/mo
Polished email campaigns with a strong template editor
SimpleTexting
From $33.20/mo + $20/extra person
SMS marketing and two-way texting for small businesses
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