SimpleTexting vs EmailOctopus

Two email marketing tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SimpleTextingSimpleTexting	EmailOctopusEmailOctopus
In one line	SMS marketing and two-way texting for small businesses	Low-cost newsletters, free up to 2,500 subscribers
Starting price	From $33.20/mo + $20/extra person	Free for 1 user
At 2,500 contacts	$33.20/mo	Free
Plans	Billed yearly: $33.20/mo ($398.40/yr) for 6,000 credits a year plus a local number; monthly $39 (500 credits/mo, $29, plus a $10 local number); larger credit bundles cost more; extra credits 5.5¢; $4 one-time carrier registration; carrier fees extra; 3 users included, extra users $20/mo each	Free to 2,500 subscribers (10,000 emails/mo, branding, 1 user); Pro $9/mo billed yearly or $10 monthly at 500 subscribers, $28 at 5,000 and $40 at 10,000 billed yearly
Pricing model	Free trial	Free tier
Free trial	—	—
Users	3 included; extra users $20/mo	1 on free; unlimited on Pro
Both connect to	No shared connections on record.
Also connects to	None in our catalog	None in our catalog
Team size	Just me · 2–10 people · 11–50 people	Just me · 2–10 people
Available in	US · CA	US · UK · CA · AU
Phone support	Every plan	None listed
Live chat	Every plan	Pro and up
Support hours	Phone: Mon-Fri 9 a.m.-9 p.m. ET, Sat-Sun 10 a.m.-5 p.m. ET, Mon-Fri 8am-12am ET, Sat-Sun 10am-5pm ET · Live chat: Mon-Fri 9 a.m.-9 p.m. ET, Sat-Sun 10 a.m.-5 p.m. ET, Mon-Fri 8am-12am ET, Sat-Sun 10am-5pm ET	Email: Every day, limited support on weekends
Incidents posted	2 incidents posted on SimpleTexting's status page in the 90 days to Oct 27, 2026; 0 marked major or critical by SimpleTexting. Status page	3 incidents posted on EmailOctopus's status page, which covers all EmailOctopus products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by EmailOctopus. Status page
Capterra score	4.7 / 5 from 249 reviews	4.8 / 5 from 657 reviews
Trustpilot score	4.7 / 5 from 592 reviews	4.8 / 5 from 338 reviews
Fit: Retail shop	85	70
Fit: Restaurant or café	85	70
Fit: Service business	80	78
Fit: Agency or studio	45	65
Fit: Trades or contractor	65	60
Fit: Online store	75	50
Why people pick it	Simple to set up Two-way inbox and keywords	Free up to 2,500 subscribers Cheap Pro plan with unlimited users
Where it falls short	Credits-based pricing US and Canada focus	Free plan keeps branding and 30 days of reports Most integrations go through Zapier
	Visit SimpleTexting ↗	Visit EmailOctopus ↗

List-size prices are the vendor's published price for 2,500 contacts. How we calculate prices

SimpleTexting: partner link. We may earn a commission; it never affects rankings.