Helcim
Helcim
Free POS with interchange-plus pricing that drops as you grow
Helcim charges no monthly fee and passes card network costs through with a small markup, so effective rates often beat flat 2.6% plans once volume grows. Its POS, invoicing, and online payments share one account. It is not built for complex restaurant service.
Cost at your size
Helcim charges interchange plus a markup, so card fees depend on the cards your customers use.
Figures from the vendor's published prices. How we calculate prices
What Helcim connects to
Accounting
Accounting tools in our catalog · found on vendor and marketplace pages, October 2026 · 4 of 4 checked by us
Sources
- QuickBooks Online: learn.helcim.com/docs/using-helcim-integrations, found 2026-10-12, checked 2026-10-15
- Xero: learn.helcim.com/docs/using-helcim-integrations, found 2026-10-12, checked 2026-10-15
- Wave: helcim.com/integrations/?function=Accounting, found 2026-10-12, checked 2026-10-15
- Zoho Books: helcim.com/integrations/?function=Accounting, found 2026-10-12, checked 2026-10-15
Getting help with Helcim
- How to reach them
- Phone: plans not stated · Monday – Friday: 7am – 5pm MT; Saturdays: 9am – 5pm MT
- Web form: plans not stated
- Response time
- Contact form replies within one business day (plans not stated)
Helcim has a public status page. Status page
From Helcim's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- helcim.com/contact/, read 2026-10-13
- helcim.com/pricing/, read 2026-10-13
- Phone: “Speak directly with a real person on our in-house team. No phone trees, no bots — just friendly humans.” (helcim.com/contact/)
- Phone hours: “Monday – Friday: 7am – 5pm MT” (helcim.com/contact/)
- Web form: “Already a Helcim merchant? Log into your account to submit a support ticket and track its progress.” (helcim.com/contact/)
- Response time: “Fill out our contact form below and a team member will get back to you within one business day.” (helcim.com/contact/)
What reviewers say about Helcim
- Trustpilot4.1 / 5 · 1,112 reviews
- G2See reviews on G2
- US App Store (iPhone app)3.2 / 5 · 116 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- No monthly or contract fees
- Lower rates at higher volume
Where it falls short
- Rates vary by card, harder to predict
- Light restaurant features
Alternatives in point of sale
Are you Helcim? Feature Helcim at the top of point of sale, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.