Square POS vs Helcim

Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Square POS fits retail shop, restaurant or café.
  • Helcim fits agency or studio, trades or contractor.
CompareSquare POSBlockHelcimHelcim
In one lineFree POS with pay-as-you-go processingFree POS with interchange-plus pricing that drops as you grow
Starting priceFreeFree
Six-person team$0/mo$0/mo
On $10,000 of card sales$320/moInterchange plus a markup
PlansFree $0/mo: 2.6% + 15¢ per tap, dip, or swipe; Plus $49/mo per location: 2.5% + 15¢; Premium $149/mo per location: 2.4% + 15¢No monthly fee; in-person interchange + 0.40% + 8¢, online interchange + 0.50% + 25¢ (first $50K/mo, lower above); card reader $199; Smart Terminal $349
Pricing modelFree tierFree tier
Free trial——
UsersUnlimitedUnlimited
Both connect toQuickBooks Online, Xero, Zoho Books
Also connects toAkaunting, Kashoo, ZipBooks, BenchWave
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people · 11–50 people
Available inUS · UK · CA · AUUS · CA
Phone supportEvery plan (US)Plans not stated
Live chatPlans not statedNone listed
Support hoursPhone: 6am–6pm PT M–F for the first 90 days (Square Free only), 6am–6pm PT M–F (Square Plus only), 24/7 (Square Premium only)Phone: Monday – Friday: 7am – 5pm MT; Saturdays: 9am – 5pm MT
Incidents posted14 incidents posted on Block's status page, which covers all Block products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Block. Status pageHelcim has a public status page. Status page
Capterra score4.6 / 5 from 3,039 reviewsNot listed
Trustpilot scoreNot listed4.1 / 5 from 1,112 reviews
Fit: Retail shop9582
Fit: Restaurant or café8555
Fit: Service business8085
Fit: Agency or studio2050
Fit: Trades or contractor6080
Fit: Online store5560
Why people pick it
  • No monthly fee on the free plan
  • Hardware and software from one vendor
  • Deep accounting integrations
  • No monthly or contract fees
  • Lower rates at higher volume
Where it falls short
  • Processing fees add up at higher volume
  • Account holds are a common complaint
  • Rates vary by card, harder to predict
  • Light restaurant features
Visit Square POS Visit Helcim

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices

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