SumUp
SumUp
Card reader and free POS app for low-volume sellers
SumUp sells a card reader for a one-time price and runs on a free app with no monthly fee. You pay 2.6% + 10¢ per in-person payment. SumUp is for market stalls, pop-ups, and mobile services. A busy shop that needs inventory and staff tools should look elsewhere.
Cost at your size
Monthly card sales
On $10,000 of card sales a month: $300 a month with card fees, at a $25 average sale.
SumUp costs $20 less than the median point of sale tool for $10,000 of monthly card sales ($320).
Change assumptions
Card fees at US rates. Figures from the vendor's published prices. How we calculate prices
What SumUp connects to
Accounting
Accounting tools in our catalog · found on vendor and marketplace pages, October 2026 · 2 of 2 checked by us
Sources
- QuickBooks Online: help.sumup.com/en-GB/articles/40kv0a4cBysasUUXN3zkpc-link-accounting-software-sumup, found 2026-10-12, checked 2026-10-15
- Xero: help.sumup.com/en-GB/articles/40kv0a4cBysasUUXN3zkpc-link-accounting-software-sumup, found 2026-10-12, checked 2026-10-15
Getting help with SumUp
- How to reach them
- Phone (US): plans not stated · POS & Loyalty: 9AM - 9PM ET 7 days per week; Card readers: 10AM - 7PM ET Mon. - Fri.
- Email (US): plans not stated
- Live chat (UK): plans not stated
- Phone (UK): plans not stated
- Help center: plans not stated
11 incidents posted on SumUp's status page, which covers all SumUp products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by SumUp. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From SumUp's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- sumup.com/en-us/contact-us/, read 2026-10-13
- sumup.com/en-gb/contact/, read 2026-10-13
- sumup.com/en-us/credit-card-processing-fees/, read 2026-10-13
- Phone: “POS & Loyalty support is available 9AM - 9PM ET 7 days per week. Please call: 1(877) 648-0902” (sumup.com/en-us/contact-us/)
- Phone hours: “POS & Loyalty support is available 9AM - 9PM ET 7 days per week.” (sumup.com/en-us/contact-us/)
- Phone hours: “Card Reader support is available 10AM - 7PM ET Mon. - Fri.” (sumup.com/en-us/contact-us/)
- Email: “You can email our friendly support team anytime with questions or concerns.” (sumup.com/en-us/contact-us/)
- Live chat: “Already a SumUp user and need help with your product? Log in to open a chat and receive fast, personalised help.” (sumup.com/en-gb/contact/)
- Phone: “You may be able to contact our Support team by phone through the SumUp Business app.” (sumup.com/en-gb/contact/)
- Help center: “The quickest way to find the answers to most questions is by heading to our dedicated Support Center.” (sumup.com/en-us/contact-us/)
What reviewers say about SumUp
- Capterra4.8 / 5 · 17 reviews · few reviews
- Trustpilot4.2 / 5 · 60,405 reviews
- G2See reviews on G2
- US App Store (iPhone app)3.8 / 5 · 733 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at SumUp
- Apr 2026LaunchUK: launched SumUp Loyalty, which turns card payments into stamps and points with no scanning at the till. sumup.com
- Mar 2026LaunchUK: added free Making Tax Digital income tax filing for sole traders inside SumUp, built with Sage. sumup.com
Picked from SumUp's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- No monthly fee on the free plan
- Cheap hardware
Where it falls short
- Thin inventory and staff tools
- High keyed-in rate
Alternatives in point of sale
Are you SumUp? Feature SumUp at the top of point of sale, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.