SumUp vs Helcim
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Helcim fits service business, agency or studio, online store.- Helcim suits teams past ten people.
SumUp: No monthly fee on the free plan.
| Compare | SumUpSumUp | HelcimHelcim |
|---|---|---|
| In one line | Card reader and free POS app for low-volume sellers | Free POS with interchange-plus pricing that drops as you grow |
| Starting price | Free | Free |
| Six-person team | $0/mo | $0/mo |
| On $10,000 of card sales | $300/mo | Interchange plus a markup |
| Plans | Free app, $0/mo; POS Plus $49/mo; SumUp POS from $99/mo; in-person 2.6% + 10¢; online or keyed 3.5% + 15¢ | No monthly fee; in-person interchange + 0.40% + 8¢, online interchange + 0.50% + 25¢ (first $50K/mo, lower above); card reader $199; Smart Terminal $349 |
| Pricing model | Free tier | Free tier |
| Free trial | — | — |
| Users | Unlimited | Unlimited |
| Both connect to | QuickBooks Online, Xero | |
| Also connects to | No others on record | Wave, Zoho Books |
| Team size | Just me · 2–10 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK | US · CA |
| Phone support | Plans not stated (US); plans not stated (UK) | Plans not stated |
| Live chat | Plans not stated (UK) | None listed |
| Support hours | Phone: POS & Loyalty: 9AM - 9PM ET 7 days per week, Card readers: 10AM - 7PM ET Mon. - Fri. | Phone: Monday – Friday: 7am – 5pm MT; Saturdays: 9am – 5pm MT |
| Incidents posted | 11 incidents posted on SumUp's status page, which covers all SumUp products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by SumUp. Status page | Helcim has a public status page. Status page |
| Capterra score | 4.8 / 5 from 17 reviews (few reviews) | Not listed |
| Trustpilot score | 4.2 / 5 from 60,405 reviews | 4.1 / 5 from 1,112 reviews |
| Fit: Retail shop | 78 | 82 |
| Fit: Restaurant or café | 50 | 55 |
| Fit: Service business | 75 | 85 |
| Fit: Agency or studio | 15 | 50 |
| Fit: Trades or contractor | 72 | 80 |
| Fit: Online store | 30 | 60 |
| Why people pick it |
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| Where it falls short |
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| Visit SumUp | Visit Helcim | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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