Relay vs Novo
Two banking tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Relay fits retail shop, restaurant or café, trades or contractor.
Novo fits agency or studio, online store.
Relay suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | Checking with up to 20 accounts for envelope budgeting | Free online business checking with ATM fee refunds |
| Starting price | Free | Free |
| Six-person team | $0/mo | $0/mo |
| Plans | Starter free (20 checking accounts); Grow $30/mo adds approval rules and recurring invoices; Scale $120/mo ($90 limited-time) adds free same-day ACH and 50 accounts | No monthly fee; no minimum balance; ATM fees refunded up to $7/mo |
| Pricing model | Free | Free |
| Free trial | — | — |
| Users | Unlimited | Account owner plus cards |
| Both connect to | QuickBooks Online, Xero | |
| Also connects to | No others on record | FreshBooks |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people |
| Available in | US | US |
| Phone support | Scale only | None listed |
| Live chat | None listed | Every plan |
| Support hours | Not published | Not published |
| Incidents posted | We found no public status page for Relay Financial. | We found no public status page for Novo. |
| Trustpilot score | 4.3 / 5 from 3,805 reviews | 4.0 / 5 from 4,873 reviews |
| Fit: Retail shop | 75 | 55 |
| Fit: Restaurant or café | 75 | 45 |
| Fit: Service business | 85 | 85 |
| Fit: Agency or studio | 70 | 85 |
| Fit: Trades or contractor | 85 | 70 |
| Fit: Online store | 70 | 82 |
| Why people pick it |
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| Where it falls short |
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| Visit Relay | Visit Novo | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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