Novo vs Chase Business Complete Banking
Two banking tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Novo costs less for a six-person team.
Chase Business Complete Banking fits retail shop, restaurant or café.
Novo fits service business, agency or studio, online store.
Chase Business Complete Banking suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | Free online business checking with ATM fee refunds | Branch banking with card acceptance built in |
| Starting price | Free | From $15/mo |
| Six-person team | $0/mo | $15/mo |
| Plans | No monthly fee; no minimum balance; ATM fees refunded up to $7/mo | $15/mo service fee, or $0 when you meet a waiver condition; up to 20 paper and teller transactions and $5,000 in-branch cash deposits per statement cycle |
| Pricing model | Free | Paid |
| Free trial | — | — |
| Users | Account owner plus cards | Unlimited |
| Both connect to | Xero | |
| Also connects to | QuickBooks Online, FreshBooks | No others on record |
| Team size | Just me · 2–10 people | Just me · 2–10 people · 11–50 people |
| Available in | US | US |
| Phone support | None listed | Every plan |
| Live chat | Every plan | None listed |
| Support hours | Not published | Not published |
| Incidents posted | We found no public status page for Novo. | We found no public status page for JPMorgan Chase. |
| Trustpilot score | 4.0 / 5 from 4,873 reviews | Not listed |
| Fit: Retail shop | 55 | 85 |
| Fit: Restaurant or café | 45 | 85 |
| Fit: Service business | 85 | 70 |
| Fit: Agency or studio | 85 | 55 |
| Fit: Trades or contractor | 70 | 78 |
| Fit: Online store | 82 | 50 |
| Why people pick it |
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| Where it falls short |
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| Visit Novo | Visit Chase Business Complete Banking | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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