Sprout Social vs Manychat

Two social media tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	Sprout SocialSprout Social	ManychatManychat
In one line	Publishing, inbox, and reporting for teams that run social as a channel	DM and comment automation for Instagram, WhatsApp, and TikTok
Starting price	From $79/person	From $14/mo
Six-person team	$79/mo	$14/mo
Plans	Per seat, billed yearly: Essentials $79 (5 profiles); Standard $199; Professional $299; Advanced $399. Monthly billing $99/$249/$399/$499	Free (25 active contacts/mo, 2 channels, 4 automations, 1 user, Manychat branding); billed yearly: Essential $14/mo (250 contacts, 2 users, no WhatsApp/SMS/email), Pro $29/mo (2,500 contacts, 3 users, AI, WhatsApp), Business $69/mo (7,500 contacts, 5 users), Advanced $139/mo (25,000 contacts, 10 users). Monthly $17/$39/$99/$199. Each active contact over the limit: $0.10/$0.05/$0.025/$0.004 monthly, $0.082/$0.038/$0.018/$0.0028 yearly, so Pro at 5,000 contacts is about $124/mo yearly or $164 monthly. Extra inbox seats $25 each on Pro; WhatsApp template messages also bill per conversation from a prepaid wallet. 14-day trial on Essential and Pro
Pricing model	Free trial	Free tier
Free trial	30 days	14 days
Users	Per seat	3 users on Pro
Integrations	Instagram, Facebook, LinkedIn, TikTok, X, YouTube, Pinterest, Google Business Profile, Salesforce, HubSpot, Zendesk	Instagram, Facebook Messenger, WhatsApp, TikTok, Telegram, Google Sheets, HubSpot, Klaviyo, Mailchimp, Zapier
Team size	2–10 people · 11–50 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Plans not stated	None listed
Live chat	Every paid plan	None listed
Support hours	Not published	Not published
Incidents posted	7 incidents posted on Sprout Social's status page, which covers all Sprout Social products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Sprout Social. Status page	Manychat has a public status page. Status page
Capterra score	4.4 / 5 from 609 reviews	Not listed
Trustpilot score	1.8 / 5 from 88 reviews	Not listed
Fit: Retail shop	60	70
Fit: Restaurant or café	55	55
Fit: Service business	70	65
Fit: Agency or studio	88	80
Fit: Trades or contractor	35	35
Fit: Online store	75	85
Why people pick it	Strong unified inbox Reports clients can read	Comment-to-DM funnels without code Covers Instagram, WhatsApp, and TikTok in one inbox
Where it falls short	Expensive per seat Essentials caps you at 5 profiles	Bill rises with active contacts WhatsApp, SMS, and email need Pro
	Visit Sprout Social ↗	Visit Manychat ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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