Hootsuite vs Manychat

Two social media tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	HootsuiteHootsuite	ManychatManychat
In one line	Scheduling, listening, and reporting for larger teams	DM and comment automation for Instagram, WhatsApp, and TikTok
Starting price	From $99/mo	From $14/mo
Six-person team	$99/mo	$14/mo
Plans	Standard $99/mo (10 social accounts); Professional $199/mo; Advanced up to $399/mo, billed annually	Free (25 active contacts/mo, 2 channels, 4 automations, 1 user, Manychat branding); billed yearly: Essential $14/mo (250 contacts, 2 users, no WhatsApp/SMS/email), Pro $29/mo (2,500 contacts, 3 users, AI, WhatsApp), Business $69/mo (7,500 contacts, 5 users), Advanced $139/mo (25,000 contacts, 10 users). Monthly $17/$39/$99/$199. Each active contact over the limit: $0.10/$0.05/$0.025/$0.004 monthly, $0.082/$0.038/$0.018/$0.0028 yearly, so Pro at 5,000 contacts is about $124/mo yearly or $164 monthly. Extra inbox seats $25 each on Pro; WhatsApp template messages also bill per conversation from a prepaid wallet. 14-day trial on Essential and Pro
Pricing model	Free trial	Free tier
Free trial	14 days	14 days
Users	1 on Standard	3 users on Pro
Integrations	All major networks, Canva, 100+ apps	Instagram, Facebook Messenger, WhatsApp, TikTok, Telegram, Google Sheets, HubSpot, Klaviyo, Mailchimp, Zapier
Team size	11–50 people · 51–200 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Plans not stated	None listed
Support hours	Web form: Monday to Friday 9:00 am - 5:00 pm (PST, CST, EST, EET, CET), Monday to Friday 9:00 am - 4:00 pm AEDT	Not published
Incidents posted	9 incidents posted on Hootsuite's status page, which covers all Hootsuite products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Hootsuite. Status page	Manychat has a public status page. Status page
Capterra score	4.4 / 5 from 3,804 reviews	Not listed
Trustpilot score	1.3 / 5 from 556 reviews	Not listed
Fit: Retail shop	55	70
Fit: Restaurant or café	50	55
Fit: Service business	55	65
Fit: Agency or studio	85	80
Fit: Trades or contractor	35	35
Fit: Online store	65	85
Why people pick it	Listening and reporting Team approvals	Comment-to-DM funnels without code Covers Instagram, WhatsApp, and TikTok in one inbox
Where it falls short	Expensive for small teams	Bill rises with active contacts WhatsApp, SMS, and email need Pro
	Visit Hootsuite ↗	Visit Manychat ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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