GoHighLevel
HighLevel
All-in-one CRM, funnels, texting and reviews, built for agencies
HighLevel (GoHighLevel) is an all-in-one CRM with sales pipelines, websites and funnels, email and SMS marketing, booking calendars, review requests, invoices and payments, and a mobile app. The Starter plan costs $97 a month, or $970 a year (about $80.83 a month), with unlimited users and contacts but 3 sub-accounts, and texts, calls, emails and AI are billed on top by usage. It is built mainly for marketing agencies that run it for many clients, and it also suits a service business that wants lead follow-up, booking and reviews in one system. It is not for a team that only needs a contact list and a pipeline, or for an owner who wants a tool that works without setup time.
Cost at your size
GoHighLevel costs $80.83 a month whatever the team size.
GoHighLevel costs $45.17 less than the median CRM tool for 6 people ($126).
GoHighLevel pays for itself if it saves 2.5 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
What GoHighLevel connects to
Email marketing tools in our catalog · found on vendor and marketplace pages, October 2026 · 0 of 2 checked by us
Has a Zapier app · The vendor lists 500+ integrations
Sources
- Mailchimp: gohighlevel.com/integrations, found 2026-10-25
- Klaviyo: help.gohighlevel.com/support/solutions/articles/155000008018-klaviyo-workflow-actions-triggers, found 2026-10-20
Getting help with GoHighLevel
- How to reach them
- Live chat: every plan · 24/7, in the app
- Video call: every plan · 24/7
- Web form: every plan
- Phone: every plan · Any time, for sales, billing and login issues; callers must be verified agency admins
- Help center: every plan
- Community forum: every plan
- Response time
- Chat and Zoom waits about 6 minutes and a first ticket reply about 10 hours on standard support; the $500/mo Premium Support add-on cuts these to 1 minute and 3 hours (every plan)
- Onboarding
- Kickoff call with a HighLevel expert during the trial (every plan)
- Hands-on setup sessions with the Customer Success team in the first 90 days (every plan)
- Advanced Account Setup: guided, done-with-you account configuration (every plan) · $1,000 one-time
- Premium Support add-on with a Technical Account Manager, a private Slack channel and quarterly reviews, open after 90 days as a customer (every plan) · $500/mo or $5,000/yr
HighLevel has a public status page. Status page
From HighLevel's support and pricing pages, October 2026 · checked by us 2026-10-20 · How we gather this
Sources
- help.gohighlevel.com/support/solutions/articles/155000000969-support-chat-widget-upgrade-live-24-7-highlevel-chat-support-just-got-better-, read 2026-10-20
- gohighlevel.com/pricing, read 2026-10-20
- help.gohighlevel.com/support/solutions/articles/155000004578-overview-of-premium-customer-support, read 2026-10-20
- help.gohighlevel.com/support/solutions/articles/155000008995-highlevel-support-journey-what-to-expect-at-every-stage, read 2026-10-20
- help.gohighlevel.com/en/support/solutions/articles/155000001156-highlevel-pricing-guide, read 2026-10-20
- Live chat: “Speak directly to our support team using our live chat inside of your HighLevel account!” (help.gohighlevel.com/support/solutions/articles/155000000969-support-chat-widget-upgrade-live-24-7-highlevel-chat-support-just-got-better-)
- Live chat hours: “At any time of the day or night, seven days a week, you can begin a new LIVE chat with one of our HighLevel Support Agents!” (help.gohighlevel.com/support/solutions/articles/155000000969-support-chat-widget-upgrade-live-24-7-highlevel-chat-support-just-got-better-)
- Video call: “Jump directly into a live Zoom room with the HighLevel support team” (help.gohighlevel.com/support/solutions/articles/155000000969-support-chat-widget-upgrade-live-24-7-highlevel-chat-support-just-got-better-)
- Video call hours: “24/7 Chat, Zoom, Ticket, Phone Support” (help.gohighlevel.com/support/solutions/articles/155000004578-overview-of-premium-customer-support)
- Web form: “Open a support ticket for any inquiries or issues you're facing, and communicate back and forth with our support team via email.” (help.gohighlevel.com/support/solutions/articles/155000000969-support-chat-widget-upgrade-live-24-7-highlevel-chat-support-just-got-better-)
- Phone: “At any time of the day, you can call +1 (888) 732-4197 for any sales, billing, or login related issues.” (help.gohighlevel.com/support/solutions/articles/155000000969-support-chat-widget-upgrade-live-24-7-highlevel-chat-support-just-got-better-)
- Phone hours: “We validate all inbound callers, no matter the caller, to confirm they are an Agency Admin.” (help.gohighlevel.com/support/solutions/articles/155000000969-support-chat-widget-upgrade-live-24-7-highlevel-chat-support-just-got-better-)
- Help center: “Use the Help Center when you need product documentation, setup instructions, feature guidance, or troubleshooting information.” (help.gohighlevel.com/support/solutions/articles/155000008995-highlevel-support-journey-what-to-expect-at-every-stage)
- Community forum: “Search our Facebook Community group for answers to frequently asked questions” (help.gohighlevel.com/support/solutions/articles/155000000969-support-chat-widget-upgrade-live-24-7-highlevel-chat-support-just-got-better-)
- Response time: “Faster response times with Chat & Zoom wait times reduced from 6 minutes (Standard) to 1 minute, and ticket first responses from 10 hours to 3 hours.” (help.gohighlevel.com/support/solutions/articles/155000004578-overview-of-premium-customer-support)
- Onboarding: “You can join a personalized Kickoff call with a HighLevel expert to discuss your business, goals, and intended use of the platform.” (help.gohighlevel.com/support/solutions/articles/155000008995-highlevel-support-journey-what-to-expect-at-every-stage)
- Onboarding: “During your first 90 days, HighLevel Customer Success is your primary support resource.” (help.gohighlevel.com/support/solutions/articles/155000008995-highlevel-support-journey-what-to-expect-at-every-stage)
- Onboarding: “Advanced Account Setup is a done-with-you setup service for agencies that want expert help configuring their HighLevel account.” (help.gohighlevel.com/en/support/solutions/articles/155000001156-highlevel-pricing-guide)
- Onboarding: “Available after you have completed 90 days with HighLevel” (help.gohighlevel.com/support/solutions/articles/155000004578-overview-of-premium-customer-support)
Why people pick it
- Unlimited users and contacts on every plan
- CRM, funnels, email, SMS, booking and reviews in one login
Where it falls short
- Texts, calls, emails and AI billed on top from a prepaid wallet
- Agency-first: a single business pays for sub-accounts and setup it may not need
Alternatives in CRM
Are you HighLevel? Feature GoHighLevel at the top of CRM, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.