HubSpot CRM vs GoHighLevel
Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
GoHighLevel costs less for a six-person team.
HubSpot CRM fits retail shop, service business, online store.
| Compare | ||
|---|---|---|
| In one line | Free CRM that grows into a marketing suite | All-in-one CRM, funnels, texting and reviews, built for agencies |
| Starting price | From $15/person | From $80.83/mo |
| Six-person team | $90/mo | $80.83/mo |
| Plans | Free CRM; Starter Customer Platform $15/mo per seat | Starter $970/yr billed annually (about $80.83/mo) or $97/mo month to month: 3 sub-accounts, unlimited contacts and unlimited users; Unlimited $2,970/yr (about $247.50/mo) or $297/mo: unlimited sub-accounts, rebill phone and email at cost, basic API; Agency Pro (SaaS Pro) $4,970/yr (about $414.17/mo) or $497/mo: SaaS mode, rebilling with markup, advanced API; Enterprise by quote; usage billed on top from a prepaid wallet (LC Phone, LC Email, AI): email $0.675 per 1,000 sent, US/Canada SMS $0.00747 per segment plus carrier fees, local numbers $1.15/mo, US outbound calls $0.0126/min, AI pay per use or AI Employee $50 or $97/mo per sub-account; add-ons include WhatsApp $10/mo per sub-account, HIPAA $297/mo, Premium Support $500/mo; 14-day free trial on monthly plans, or 30 days on Starter or Unlimited through the HighLevel Bootcamp page (card required at sign-up); month to month, no contracts |
| Pricing model | Free tier | Free trial |
| Free trial | — | 14 days |
| Users | Unlimited on free | Unlimited users on every plan |
| Both connect to | Mailchimp | |
| Also connects to | Campaign Monitor, Hello Bar, MailerLite, Constant Contact, ActiveCampaign, Omnisend1,500+ listed by the vendor | Klaviyo500+ listed by the vendor |
| Team size | Just me · 2–10 people · 11–50 people · 51–200 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | Professional and up | Every plan |
| Live chat | Starter and up | Every plan |
| Support hours | Live chat: always on (whenever you need it) · Email: always on (whenever you need it) | Live chat: 24/7, in the app · Video call: 24/7 · Phone: Any time, for sales, billing and login issues; callers must be verified agency admins |
| Incidents posted | 11 incidents posted on HubSpot's status page, which covers all HubSpot products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by HubSpot. Status page | HighLevel has a public status page. Status page |
| Capterra score | 4.5 / 5 from 4,491 reviews | Not listed |
| Fit: Retail shop | 55 | 35 |
| Fit: Restaurant or café | 35 | 30 |
| Fit: Service business | 85 | 75 |
| Fit: Agency or studio | 92 | 95 |
| Fit: Trades or contractor | 60 | 60 |
| Fit: Online store | 75 | 45 |
| Why people pick it |
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| Where it falls short |
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| Visit HubSpot CRM | Visit GoHighLevel | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
GoHighLevel: partner link. We may earn a commission; it never affects rankings.
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