Square Online
Block
Free online store that runs on your Square account
Square Online builds a store or ordering site on your Square account, so online orders sit next to your POS sales. The free plan includes pickup, local delivery, and shipping, with online card fees of 3.3% + 30¢. Plus is $49 a month per location and lowers that to 2.9% + 30¢. Square Online is for a shop or restaurant already on Square. An online-only seller who wants to choose a payment processor needs a different tool.
Cost at your size
Monthly card sales
On $10,000 of card sales a month: $370 a month with card fees, at a $75 average sale.
Square Online costs $1 more than the median e-commerce tool for $10,000 of monthly card sales ($369).
Change assumptions
Card fees at US rates. Figures from the vendor's published prices. How we calculate prices
What Square Online connects to
Accounting and email marketing tools in our catalog · found on vendor and marketplace pages, October 2026 · 2 of 2 checked by us
Sources
- Mailchimp: squareup.com/help/us/en/article/6586, found 2026-10-12, checked 2026-10-15
- Klaviyo: help.klaviyo.com/hc/en-us/articles/360020698171, found 2026-10-12, checked 2026-10-15
Getting help with Square Online
- How to reach them
- Phone (US): every plan · 6am–6pm PT M–F for the first 90 days on Square Free only; 6am–6pm PT M–F on Square Plus only; 24/7 on Square Premium only
- Live chat: plans not stated
- Email: plans not stated
- Community forum: every plan
- Help center: every plan
- Onboarding
- Square Pro (custom pricing, over $250,000/yr) can ask about onboarding and implementation support and account management (Square Pro only)
14 incidents posted on Block's status page, which covers all Block products and regions, in the 90 days to Oct 27, 2026; 0 marked major or critical by Block. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Block's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- squareup.com/help/us/en, read 2026-10-13
- squareup.com/us/en/pricing, read 2026-10-13
- Phone: “Customer support: 1 (855) 700-6000” (squareup.com/help/us/en)
- Phone hours: “6am–6pm PT M–F for the first 90 days” (squareup.com/us/en/pricing)
- Phone hours: “6am–6pm PT M–F for the first 90 days 6am–6pm PT M–F 24/7” (squareup.com/us/en/pricing)
- Phone hours: “Get 24/7 phone support when you need it.” (squareup.com/us/en/pricing)
- Live chat: “Connect with an expert live or use our automated support assistant for help anytime.” (squareup.com/us/en/pricing)
- Email: “Connect with an expert over email.” (squareup.com/us/en/pricing)
- Community forum: “Get answers from Square sellers” (squareup.com/help/us/en)
- Help center: “Hi. How can we help?” (squareup.com/help/us/en)
- Onboarding: “You can also ask about hardware discounts, onboarding and implementation support, technical specialists, and account management.” (squareup.com/us/en/pricing)
What reviewers say about Square Online
- Capterra4.6 / 5 · 332 reviews
- G2See reviews on G2
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 14, 2026. How we show reviews
Why people pick it
- Free plan with pickup, delivery, and shipping
- Same account as Square POS
Where it falls short
- Paid plans are charged per location
- Checkout must use Square payments
Alternatives in e-commerce
Are you Block? Feature Square Online at the top of e-commerce, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.