Birdeye
Birdeye
Reviews, listings, and messaging for multi-location businesses
Birdeye manages reviews and business listings across hundreds of sites and adds messaging and surveys. It is priced per location and makes the most sense from a few locations up.
Cost at your size
Birdeye doesn't publish a monthly price (Price by quote).
Figures from the vendor's published prices. How we calculate prices
Getting help with Birdeye
- How to reach them
- Phone (US, CA): plans not stated
- Phone (AU): plans not stated
- Phone (UK): plans not stated
- Web form: plans not stated
- Help center: plans not stated
- Hours
- Hours not published
0 incidents posted on Birdeye's status page, which covers all Birdeye products and regions, in the 90 days to Oct 27, 2026. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Birdeye's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- birdeye.com/contactus/, read 2026-10-13
- birdeye.com/pricing/, read 2026-10-13
- support.birdeye.com, read 2026-10-13
- Phone: “Call 1-800-561-3357 ext. 3” (birdeye.com/contactus/)
- Phone: “Call +61 1300 423 618 ext. 3” (birdeye.com/contactus/)
- Phone: “Call +44 808 258 4772” (birdeye.com/contactus/)
- Web form: “Can’t find what you need? Create a Case” (support.birdeye.com)
- Help center: “How can we help you?” (support.birdeye.com)
What reviewers say about Birdeye
- Capterra4.7 / 5 · 707 reviews
- Trustpilot3.1 / 5 · 682 reviews
- G2See reviews on G2
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Listings management included
- Scales to many locations
Where it falls short
- Quote-based pricing
- More than one location needs
Alternatives in reviews & reputation
Podium
From $399/mo
Text customers for reviews, payments, and follow-ups
NiceJob
From $75/mo
Automated review requests at a small-business price
Google Business Profile
Free
The free listing that drives most local search traffic
SurveySparrow
From $19/mo
Conversational surveys and NPS to catch unhappy customers early
Are you Birdeye? Feature Birdeye at the top of reviews & reputation, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.