Birdeye vs NiceJob

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	BirdeyeBirdeye	NiceJobNiceJob
In one line	Reviews, listings, and messaging for multi-location businesses	Automated review requests at a small-business price
Starting price	Price by quote	From $75/mo
Six-person team	Price by quote	$75/mo
Plans	No prices published; quoted by number of locations through a form on birdeye.com	Starter $75/mo; Pro $125/mo; no contracts
Pricing model	Paid	Free trial
Free trial	—	14 days
Users	Unlimited	Unlimited
Integrations	Google, Facebook, 3,000+ systems	Jobber, Housecall Pro, QuickBooks, Zapier
Team size	11–50 people · 51–200 people	Just me · 2–10 people
Available in	US · UK · CA · AU	US · CA
Phone support	Plans not stated (US, CA); plans not stated (AU); plans not stated (UK)	Plans not stated
Live chat	None listed	Plans not stated
Support hours	Not published	Phone: Mon–Thurs 9–5 PT; Fri 9–1 PT
Incidents posted	0 incidents posted on Birdeye's status page, which covers all Birdeye products and regions, in the 90 days to Oct 27, 2026. Status page	NiceJob has a public status page. Status page
Capterra score	4.7 / 5 from 707 reviews	4.9 / 5 from 203 reviews
Trustpilot score	3.1 / 5 from 682 reviews	Not listed
Fit: Retail shop	75	60
Fit: Restaurant or café	75	50
Fit: Service business	85	85
Fit: Agency or studio	30	30
Fit: Trades or contractor	80	92
Fit: Online store	30	25
Why people pick it	Listings management included Scales to many locations	Cheap Triggers from the job
Where it falls short	Quote-based pricing More than one location needs	No messaging inbox Fewer integrations
	Visit Birdeye ↗	Visit NiceJob ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices