Yotpo Reviews
Yotpo
Product reviews for online stores, priced by monthly orders
Yotpo collects product reviews after each order and shows them on your product pages. A limited free plan covers up to 50 orders a month; Starter runs from $15 a month under 100 orders to $129 at 600 to 999, and Pro starts at $119 through sales. Yotpo is for an online store on Shopify or BigCommerce. A local or service business that needs Google reviews should look elsewhere.
Cost at your size
Yotpo Reviews is free for one seat.
Yotpo Reviews costs $19 less than the median reviews & reputation tool for one seat ($19).
Figures from the vendor's published prices. How we calculate prices
Getting help with Yotpo Reviews
- How to reach them
- Help center: every plan
- Live chat: Pro and up
- Email: Pro and up
- Web form: plans not stated
- Hours
- Hours not published
- Onboarding
- Dedicated onboarding manager and dedicated customer success manager (Premium and up)
- Enterprise customer success manager, priority access to professional services (Enterprise only)
1 incident posted on Yotpo's status page, which covers all Yotpo products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Yotpo. Status page
A vendor that posts every small issue can show more incidents than one that posts few, so a low count doesn't prove fewer problems.
From Yotpo's support and pricing pages, October 2026 · checked by us 2026-10-14 · How we gather this
Sources
- yotpo.com/contact-us/, read 2026-10-13
- yotpo.com/pricing/, read 2026-10-13
- Help center: “Support center tutorials” (yotpo.com/pricing/)
- Live chat: “AI chatbot & Email support” (yotpo.com/pricing/)
- Email: “AI chatbot & Email support” (yotpo.com/pricing/)
- Web form: “Technical Support Get assistance for technical issues or visit our Help center Get support” (yotpo.com/contact-us/)
- Onboarding: “Dedicated customer success manager” (yotpo.com/pricing/)
- Onboarding: “Enterprise customer success manager” (yotpo.com/pricing/)
What reviewers say about Yotpo Reviews
- Capterra4.5 / 5 · 377 reviews
- Trustpilot1.7 / 5 · 233 reviews
- G2See reviews on G2
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Recent changes at Yotpo Reviews
- Dec 2025CompanyRetired its Email and SMS products to focus on reviews and loyalty, pointing customers to partners such as Attentive. yotpo.com
Picked from Yotpo's own pages and the press, reviewed by us before publishing · checked weekly, last check Oct 26, 2026 · How we pick news
Why people pick it
- Free plan and a $15 entry price
- Works with Shopify, BigCommerce, and Klaviyo
Where it falls short
- Price climbs quickly with order volume
- Pro is sold through sales
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The free listing that drives most local search traffic
Are you Yotpo? Feature Yotpo Reviews at the top of reviews & reputation, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.