NiceJob vs Yotpo Reviews

Two reviews & reputation tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	NiceJobNiceJob	Yotpo ReviewsYotpo
In one line	Automated review requests at a small-business price	Product reviews for online stores, priced by monthly orders
Starting price	From $75/mo	Free
Six-person team	$75/mo	$0/mo
Plans	Starter $75/mo; Pro $125/mo; no contracts	Free up to 50 orders/mo; Starter by monthly orders: $15 (under 100), $24 (100-199), $59 (200-299), $89 (300-599), $129 (600-999); Pro from $119/mo through sales
Pricing model	Free trial	Free tier
Free trial	14 days	—
Users	Unlimited	Not listed
Integrations	Jobber, Housecall Pro, QuickBooks, Zapier	Shopify, BigCommerce, WooCommerce, Adobe Commerce, Klaviyo, Google Shopping, TikTok Shop, Gorgias
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · CA	US · UK · CA · AU
Phone support	Plans not stated	None listed
Live chat	Plans not stated	Pro and up
Support hours	Phone: Mon–Thurs 9–5 PT; Fri 9–1 PT	Not published
Incidents posted	NiceJob has a public status page. Status page	1 incident posted on Yotpo's status page, which covers all Yotpo products and regions, in the 90 days to Oct 27, 2026; 1 marked major or critical by Yotpo. Status page
Capterra score	4.9 / 5 from 203 reviews	4.5 / 5 from 377 reviews
Trustpilot score	Not listed	1.7 / 5 from 233 reviews
Fit: Retail shop	60	45
Fit: Restaurant or café	50	10
Fit: Service business	85	15
Fit: Agency or studio	30	20
Fit: Trades or contractor	92	5
Fit: Online store	25	92
Why people pick it	Cheap Triggers from the job	Free plan and a $15 entry price Works with Shopify, BigCommerce, and Klaviyo
Where it falls short	No messaging inbox Fewer integrations	Price climbs quickly with order volume Pro is sold through sales
	Visit NiceJob ↗	Visit Yotpo Reviews ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices