Goodcall vs Beside
Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Beside costs less for a six-person team.
Beside fits retail shop, agency or studio.
Goodcall fits restaurant or café.
Goodcall suits teams past ten people.
| Compare | ||
|---|---|---|
| In one line | AI receptionist priced per caller, not per minute | A business phone line with an AI receptionist built in |
| Starting price | From $79/mo | From $29/mo |
| Six-person team | $79/mo | $29/mo |
| Plans | Starter $79/mo (100 unique callers/mo, then $0.79 each; 1 team member); Growth $129/mo (500 unique callers, then $0.26 each; 5 team members); Scale $299/mo (2,000 unique callers, then $0.15 each; 10 team members; needed for a HIPAA BAA); Enterprise custom. Billed monthly only. Priced per unique caller a month, not per minute; spam and wrong numbers don't count. Every plan includes a local US number. No free trial; a free demo agent without a phone number | Baseline $29/mo (30 AI-answered calls a billing period, then voicemail; no trial); Unlimited $99/mo (unlimited AI-answered calls; 7-day free trial, card required). Both include 1 line, up to 20 seats and unlimited US and Canada calls and texts; extra lines $4.99/mo. Billed monthly. Android and Canadian in-app subscriptions use a separate per-seat plan, $29.99/mo or $199.99/yr |
| Pricing model | Paid | Free trial |
| Free trial | — | 7 days |
| Users | 1 team member on Starter, 5 on Growth, 10 on Scale | Up to 20 seats |
| Integrations | Google Calendar, Google Sheets, HighLevel, API | HubSpot, Salesforce, Zoho CRM, Pipedrive, Google Sheets, Slack, Zapier |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people |
| Available in | US | US · CA |
| Phone support | None listed | None listed |
| Live chat | None listed | Every plan |
| Support hours | Not published | Not published |
| Incidents posted | We found no public status page for Goodcall. | We found no public status page for Interface, Inc.. |
| Fit: Retail shop | 45 | 55 |
| Fit: Restaurant or café | 60 | 50 |
| Fit: Service business | 78 | 80 |
| Fit: Agency or studio | 40 | 55 |
| Fit: Trades or contractor | 75 | 80 |
| Fit: Online store | 30 | 35 |
| Why people pick it |
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| Where it falls short |
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| Visit Goodcall | Visit Beside |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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