Goodcall vs Beside

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Short version

  • Beside costs less for a six-person team.
  • Beside fits retail shop, agency or studio.
  • Goodcall fits restaurant or café.
  • Goodcall suits teams past ten people.
CompareGoodcallGoodcallBesideInterface, Inc.
In one lineAI receptionist priced per caller, not per minuteA business phone line with an AI receptionist built in
Starting priceFrom $79/moFrom $29/mo
Six-person team$79/mo$29/mo
PlansStarter $79/mo (100 unique callers/mo, then $0.79 each; 1 team member); Growth $129/mo (500 unique callers, then $0.26 each; 5 team members); Scale $299/mo (2,000 unique callers, then $0.15 each; 10 team members; needed for a HIPAA BAA); Enterprise custom. Billed monthly only. Priced per unique caller a month, not per minute; spam and wrong numbers don't count. Every plan includes a local US number. No free trial; a free demo agent without a phone numberBaseline $29/mo (30 AI-answered calls a billing period, then voicemail; no trial); Unlimited $99/mo (unlimited AI-answered calls; 7-day free trial, card required). Both include 1 line, up to 20 seats and unlimited US and Canada calls and texts; extra lines $4.99/mo. Billed monthly. Android and Canadian in-app subscriptions use a separate per-seat plan, $29.99/mo or $199.99/yr
Pricing modelPaidFree trial
Free trial—7 days
Users1 team member on Starter, 5 on Growth, 10 on ScaleUp to 20 seats
IntegrationsGoogle Calendar, Google Sheets, HighLevel, APIHubSpot, Salesforce, Zoho CRM, Pipedrive, Google Sheets, Slack, Zapier
Team sizeJust me · 2–10 people · 11–50 peopleJust me · 2–10 people
Available inUSUS · CA
Phone supportNone listedNone listed
Live chatNone listedEvery plan
Support hoursNot publishedNot published
Incidents postedWe found no public status page for Goodcall.We found no public status page for Interface, Inc..
Fit: Retail shop4555
Fit: Restaurant or café6050
Fit: Service business7880
Fit: Agency or studio4055
Fit: Trades or contractor7580
Fit: Online store3035
Why people pick it
  • Long calls cost no more
  • Plain-English agent builder
  • Phone line and receptionist in one
  • Answers texts too
Where it falls short
  • US numbers only
  • No free trial
  • 30 AI calls on the $29 plan
  • US and Canada only
Visit Goodcall Visit Beside

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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