Beside vs Ruby
Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
Beside costs less for a six-person team.- Beside fits retail shop, restaurant or café, trades or contractor.
Ruby fits agency or studio.- Ruby suits teams past ten people.
| Compare | BesideInterface, Inc. | RubyRuby |
|---|---|---|
| In one line | A business phone line with an AI receptionist built in | Live US-based receptionists, billed by the minute |
| Starting price | From $29/mo | From $250/mo |
| Six-person team | $29/mo | $250/mo |
| Plans | Baseline $29/mo (30 AI-answered calls a billing period, then voicemail; no trial); Unlimited $99/mo (unlimited AI-answered calls; 7-day free trial, card required). Both include 1 line, up to 20 seats and unlimited US and Canada calls and texts; extra lines $4.99/mo. Billed monthly. Android and Canadian in-app subscriptions use a separate per-seat plan, $29.99/mo or $199.99/yr | Billed per receptionist minute in 60-second steps: 50 minutes $250/mo; 100 minutes $395/mo; 200 minutes $720/mo; 500 minutes $1,725/mo; larger plans by quote. Extra minutes at your plan's per-minute rate. Live chat add-on from $115/mo. No setup or onboarding fees; month to month; money-back guarantee within 21 days or 500 minutes |
| Pricing model | Free trial | Paid |
| Free trial | 7 days | — |
| Users | Up to 20 seats | Unlimited |
| Integrations | HubSpot, Salesforce, Zoho CRM, Pipedrive, Google Sheets, Slack, Zapier | Clio, Google Calendar, Calendly, HubSpot, Salesforce, Zapier, Slack |
| Team size | Just me · 2–10 people | Just me · 2–10 people · 11–50 people |
| Available in | US · CA | US · CA |
| Phone support | None listed | Every plan |
| Live chat | Every plan | None listed |
| Support hours | Not published | Not published |
| Incidents posted | We found no public status page for Interface, Inc.. | We found no public status page for Ruby. |
| Fit: Retail shop | 55 | 40 |
| Fit: Restaurant or café | 50 | 30 |
| Fit: Service business | 80 | 85 |
| Fit: Agency or studio | 55 | 65 |
| Fit: Trades or contractor | 80 | 70 |
| Fit: Online store | 35 | 35 |
| Why people pick it |
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| Where it falls short |
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| Visit Beside | Visit Ruby |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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