Beside vs ElevenLabs Agents

Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	BesideInterface, Inc.	ElevenLabs AgentsElevenLabs
In one line	A business phone line with an AI receptionist built in	Build your own AI phone agent with ElevenLabs voices
Starting price	From $29/mo	From $5/mo
Six-person team	$29/mo	$5/mo
Plans	Baseline $29/mo (30 AI-answered calls a billing period, then voicemail; no trial); Unlimited $99/mo (unlimited AI-answered calls; 7-day free trial, card required). Both include 1 line, up to 20 seats and unlimited US and Canada calls and texts; extra lines $4.99/mo. Billed monthly. Android and Canadian in-app subscriptions use a separate per-seat plan, $29.99/mo or $199.99/yr	Free (15 call minutes, no commercial license); Starter $6/mo or $5/mo billed yearly (75 minutes); Creator $22/mo, first month $11, or $18.33/mo billed yearly (275 minutes); Pro $99/mo or $82.50/mo yearly (1,238 minutes); Scale $299/mo or $249.17/mo yearly (3,738 minutes); Business $990/mo or $825/mo yearly (12,375 minutes). Extra minutes $0.08/min; calls over the concurrency limit $0.16/min. AI model usage billed separately; phone numbers and carrier minutes paid to Twilio or your SIP provider
Pricing model	Free trial	Free tier
Free trial	7 days	—
Users	Up to 20 seats	Unlimited
Integrations	HubSpot, Salesforce, Zoho CRM, Pipedrive, Google Sheets, Slack, Zapier	Twilio, SIP trunking, Google Calendar, Cal.com, Calendly, HubSpot, Salesforce, Zendesk
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people · 51–200 people
Available in	US · CA	US · UK · CA · AU
Phone support	None listed	None listed
Live chat	Every plan	Every plan
Support hours	Not published	Not published
Incidents posted	We found no public status page for Interface, Inc..	25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page
Fit: Retail shop	55	25
Fit: Restaurant or café	50	25
Fit: Service business	80	40
Fit: Agency or studio	55	72
Fit: Trades or contractor	80	30
Fit: Online store	35	35
Why people pick it	Phone line and receptionist in one Answers texts too	Lowest price per minute 31 languages
Where it falls short	30 AI calls on the $29 plan US and Canada only	You build and connect it yourself Model and phone costs on top
	Visit Beside ↗	Visit ElevenLabs Agents ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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