Goodcall vs ElevenLabs Agents
Two AI receptionist & answering tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
ElevenLabs Agents costs less for a six-person team.
Goodcall fits retail shop, restaurant or café, service business, trades or contractor.
ElevenLabs Agents fits agency or studio.
| Compare | ||
|---|---|---|
| In one line | AI receptionist priced per caller, not per minute | Build your own AI phone agent with ElevenLabs voices |
| Starting price | From $79/mo | From $5/mo |
| Six-person team | $79/mo | $5/mo |
| Plans | Starter $79/mo (100 unique callers/mo, then $0.79 each; 1 team member); Growth $129/mo (500 unique callers, then $0.26 each; 5 team members); Scale $299/mo (2,000 unique callers, then $0.15 each; 10 team members; needed for a HIPAA BAA); Enterprise custom. Billed monthly only. Priced per unique caller a month, not per minute; spam and wrong numbers don't count. Every plan includes a local US number. No free trial; a free demo agent without a phone number | Free (15 call minutes, no commercial license); Starter $6/mo or $5/mo billed yearly (75 minutes); Creator $22/mo, first month $11, or $18.33/mo billed yearly (275 minutes); Pro $99/mo or $82.50/mo yearly (1,238 minutes); Scale $299/mo or $249.17/mo yearly (3,738 minutes); Business $990/mo or $825/mo yearly (12,375 minutes). Extra minutes $0.08/min; calls over the concurrency limit $0.16/min. AI model usage billed separately; phone numbers and carrier minutes paid to Twilio or your SIP provider |
| Pricing model | Paid | Free tier |
| Free trial | — | — |
| Users | 1 team member on Starter, 5 on Growth, 10 on Scale | Unlimited |
| Integrations | Google Calendar, Google Sheets, HighLevel, API | Twilio, SIP trunking, Google Calendar, Cal.com, Calendly, HubSpot, Salesforce, Zendesk |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people · 11–50 people · 51–200 people |
| Available in | US | US · UK · CA · AU |
| Phone support | None listed | None listed |
| Live chat | None listed | Every plan |
| Support hours | Not published | Not published |
| Incidents posted | We found no public status page for Goodcall. | 25+ incidents posted on ElevenLabs's status page, which covers all ElevenLabs products and regions, in the 90 days to Oct 29, 2026; 10 marked major or critical by ElevenLabs. Status page |
| Fit: Retail shop | 45 | 25 |
| Fit: Restaurant or café | 60 | 25 |
| Fit: Service business | 78 | 40 |
| Fit: Agency or studio | 40 | 72 |
| Fit: Trades or contractor | 75 | 30 |
| Fit: Online store | 30 | 35 |
| Why people pick it |
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| Where it falls short |
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| Visit Goodcall | Visit ElevenLabs Agents |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
ElevenLabs Agents: partner link. We may earn a commission; it never affects rankings.
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