Freshsales
Freshworks
Freshworks' sales CRM with a free tier and built-in phone
Freshsales is the sales CRM in the Freshworks suite. Growth covers contacts and deals at a low per-seat price; higher tiers add sequences, a dialer, and AI lead scoring. It pairs naturally with Freshdesk if you already use that.
Cost at your size
Team size
For 6 people: $54 a month.
Freshsales costs $72 less than the median CRM tool for 6 people ($126).
Freshsales pays for itself if it saves 2 hours a month at $30 an hour, our assumption.
Change assumptions
Figures from the vendor's published prices. How we calculate prices
What Freshsales connects to
Email marketing tools in our catalog · found on vendor and marketplace pages, October 2026 · 2 of 2 checked by us
Has a Zapier app
Sources
- Mailchimp: freshworks.com/apps/mailchimp_1/, found 2026-10-12, checked 2026-10-15
- Klaviyo: freshworks.com/apps/klaviyo_forai_agents/, found 2026-10-12, checked 2026-10-15
Getting help with Freshsales
- How to reach them
- Phone: plans not stated
- Email: plans not stated
- Help center: plans not stated
- Community forum: plans not stated
- Hours
- Hours not published
Freshworks has a public status page. Status page
From Freshworks's support and pricing pages, October 2026 · checked by us 2026-10-15 · How we gather this
Sources
- freshworks.com/contact/, read 2026-10-13
- freshworks.com/support/, read 2026-10-13
- freshworks.com/crm/pricing/, read 2026-10-13
- Phone: “Sales & support +1 (866) 832-3090 support@freshworks.com” (freshworks.com/support/)
- Email: “Sales & support +1 (866) 832-3090 support@freshworks.com” (freshworks.com/support/)
- Help center: “Help Center Search articles, guides, and how-tos” (freshworks.com/contact/)
- Community forum: “Connect with Freshworks customers worldwide” (freshworks.com/support/)
What reviewers say about Freshsales
- Capterra4.5 / 5 · 623 reviews
- G2See reviews on G2
- US App Store (iPhone app)4.5 / 5 · 522 ratings
Each site has its own reviewers, so we show the scores side by side and never average them. App ratings cover the mobile app only. Scores read Oct 28, 2026. How we show reviews
Why people pick it
- Low entry price per user
- Phone and email in one place
Where it falls short
- Reports are thin on lower tiers
- Many features need Pro
Alternatives in CRM
Are you Freshworks? Feature Freshsales at the top of CRM, or sponsor it in search and the quiz, from $99 a month. You can also manage its links or correct the listing.