Salesflare vs Freshsales

Two CRM tools side by side. Prices are the starting plan a small business would pick, in USD.

Compare	SalesflareSalesflare	FreshsalesFreshworks
In one line	A CRM that fills itself in from your email and calendar	Freshworks' sales CRM with a free tier and built-in phone
Starting price	From $29/person	From $9/person
Six-person team	$174/mo	$54/mo
Plans	Growth $29/user/mo; Pro $49/user/mo; Enterprise $99/user/mo (5-user minimum), billed annually (monthly $39/$64/$124)	Growth $9/user/mo; Pro $39/user/mo; Enterprise $59/user/mo, billed annually
Pricing model	Free trial	Free trial
Free trial	30 days	21 days
Users	Per user	Per user
Both connect to	No shared connections on record.
Also connects to	None in our catalog	Mailchimp, Klaviyo
Team size	Just me · 2–10 people	Just me · 2–10 people · 11–50 people
Available in	US · UK · CA · AU	US · UK · CA · AU
Phone support	Not looked up yet	Plans not stated
Live chat	Plans not stated	None listed
Support hours	Not published	Not published
Incidents posted	Salesflare has a public status page. Status page	Freshworks has a public status page. Status page
Capterra score	4.7 / 5 from 139 reviews	4.5 / 5 from 623 reviews
Trustpilot score	4.6 / 5 from 17 reviews (few reviews)	Not listed
Fit: Retail shop	15	30
Fit: Restaurant or café	10	15
Fit: Service business	78	80
Fit: Agency or studio	88	82
Fit: Trades or contractor	45	60
Fit: Online store	35	50
Why people pick it	Automatic contact and timeline capture LinkedIn sidebar	Low entry price per user Phone and email in one place
Where it falls short	B2B only, no retail features No free plan	Reports are thin on lower tiers Many features need Pro
	Visit Salesflare ↗	Visit Freshsales ↗

Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices

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