Shopify POS vs SumUp
Two point of sale tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
SumUp costs less on $10,000 of monthly card sales.- SumUp fits restaurant or café, service business, trades or contractor.
Shopify POS fits online store.- Shopify POS suits teams past ten people.
| Compare | Shopify POSShopify | SumUpSumUp |
|---|---|---|
| In one line | In-person sales synced with your Shopify store | Card reader and free POS app for low-volume sellers |
| Starting price | From $39/mo | Free |
| Six-person team | $39/mo | $0/mo |
| On $10,000 of card sales | $339/mo | $300/mo |
| Plans | Included with Shopify Basic ($39/mo): in person 2.6% + 10¢; Grow $105/mo: 2.5% + 10¢; Advanced $399/mo: 2.4% + 10¢; POS Pro $89/mo per location; 2% fee with other payment providers on Basic | Free app, $0/mo; POS Plus $49/mo; SumUp POS from $99/mo; in-person 2.6% + 10¢; online or keyed 3.5% + 15¢ |
| Pricing model | Paid | Free tier |
| Free trial | — | — |
| Users | Unlimited | Unlimited |
| Both connect to | Xero | |
| Also connects to | No others on record | QuickBooks Online |
| Team size | Just me · 2–10 people · 11–50 people | Just me · 2–10 people |
| Available in | US · UK · CA · AU | US · UK |
| Phone support | Plus only | Plans not stated (US); plans not stated (UK) |
| Live chat | Every paid plan | Plans not stated (UK) |
| Support hours | Live chat: 24/7 · Phone: 24/7 | Phone: POS & Loyalty: 9AM - 9PM ET 7 days per week, Card readers: 10AM - 7PM ET Mon. - Fri. |
| Incidents posted | 0 incidents posted on Shopify's status page, which covers all Shopify products and regions, in the 90 days to Oct 27, 2026. Status page | 11 incidents posted on SumUp's status page, which covers all SumUp products and regions, in the 90 days to Oct 27, 2026; 5 marked major or critical by SumUp. Status page |
| Capterra score | 4.6 / 5 from 248 reviews | 4.8 / 5 from 17 reviews (few reviews) |
| Trustpilot score | Not listed | 4.2 / 5 from 60,405 reviews |
| Fit: Retail shop | 85 | 78 |
| Fit: Restaurant or café | 30 | 50 |
| Fit: Service business | 40 | 75 |
| Fit: Agency or studio | 10 | 15 |
| Fit: Trades or contractor | 15 | 72 |
| Fit: Online store | 95 | 30 |
| Why people pick it |
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| Where it falls short |
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| Visit Shopify POS | Visit SumUp | |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. Card sales costs include the plan price and card fees at US rates, at a $25 average sale. How we calculate prices
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