DocuSign vs PandaDoc
Two contracts & e-signature tools side by side. Prices are the starting plan a small business would pick, in USD.
Short version
PandaDoc costs less for a six-person team.
DocuSign fits retail shop, restaurant or café.- PandaDoc fits agency or studio.
| Compare | DocuSignDocuSign | PandaDocPandaDoc |
|---|---|---|
| In one line | The e-signature everyone recognizes | Proposals, quotes, and contracts with signatures built in |
| Starting price | From $30/person | From $19/person |
| Six-person team | $180/mo | $114/mo |
| Plans | Personal $11/mo (1 user, 5 envelopes/mo); Standard $30/user/mo; Business Pro $45/user/mo, billed annually | Free: 60 documents a year (5 a month); per seat, billed yearly: Starter $19/mo, Business $49/mo ($35 and $65 month to month); Enterprise by quote, per seat or per document; API and automations use paid usage credits |
| Pricing model | Free trial | Free tier |
| Free trial | — | 14 days |
| Users | Per user | Per user |
| Integrations | Salesforce, Google, Microsoft, 400+ | HubSpot, Salesforce, QuickBooks, Stripe, Zapier |
| Team size | Just me · 2–10 people · 11–50 people · 51–200 people | Just me · 2–10 people · 11–50 people |
| Available in | US · UK · CA · AU | US · UK · CA · AU |
| Phone support | None listed | Not looked up yet |
| Live chat | Plans not stated | Plans not stated |
| Support hours | Not published | Live chat: 24/7/365 |
| Incidents posted | DocuSign has a public status page. Status page | 5 incidents posted on PandaDoc's status page, which covers all PandaDoc products and regions, in the 90 days to Oct 27, 2026; 2 marked major or critical by PandaDoc. Status page |
| Capterra score | 4.7 / 5 from 9,509 reviews | 4.5 / 5 from 1,260 reviews |
| Trustpilot score | 1.3 / 5 from 1,269 reviews | 2.2 / 5 from 693 reviews |
| Fit: Retail shop | 50 | 40 |
| Fit: Restaurant or café | 40 | 30 |
| Fit: Service business | 85 | 90 |
| Fit: Agency or studio | 85 | 95 |
| Fit: Trades or contractor | 80 | 85 |
| Fit: Online store | 45 | 40 |
| Why people pick it |
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| Where it falls short |
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| Visit DocuSign | Visit PandaDoc |
Six-person prices are what a team of six would pay on the published plans; "Not listed" means those plans don't cover six. How we calculate prices
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